Solution Architect (APAC)

Silent Eight • Capon Bridge, WV

5d • Remote

About The Position

Silent Eight is hiring a senior, hands-on, customer-facing Solution Architect to support customers in Asia-Pacific and the Middle East. The role is the primary technical point of contact for customers, from Proof of Value engagements using customer data through deployment, production go-live, and third-line support. The architect also helps existing customers adopt new services and connects customer teams with Silent Eight’s engineering team in Poland.

The position is fully remote and based in Singapore (preferred) or Poland, working on Singapore time (GMT+8) with some flexibility. Occasional travel is expected, roughly twice a year, typically for 2–3 days at a customer site for project kick-off and technical implementation discussions. The role has no people-management responsibilities.

The engagement is a B2B contract in Poland or an employment contract in Singapore. Silent Eight offers competitive salary, paid days off, a quarterly wellness allowance, development opportunities, paid Development Days, in-house training, and a collaborative working environment at a fast-growing RegTech company.

Requirements

• At least 3 years of experience in solution or software architecture.
• Hands-on experience deploying and troubleshooting Kubernetes workloads, including pods, deployments, services, ingress, configuration, and secrets, in cloud or on-premise environments.
• Working knowledge of cloud building blocks such as managed Kubernetes, managed databases (for example, PostgreSQL), object storage, networking, and access policies.
• Strong background in Java and good knowledge of microservices and distributed systems.
• Deep understanding of object-oriented programming, SOLID principles, design patterns, integration patterns, and test-driven development.
• Experience designing and running production-grade deployments in the cloud using containerized workloads on Kubernetes and on-premise using services running directly on virtual machines.
• Hands-on experience with CI/CD pipelines and containerization, including Docker and Kubernetes.
• Good working knowledge of Linux systems.
• Ability to create clear, concise architecture documents and diagrams.
• Practical, hands-on problem-solving approach, including testing solutions in a personal environment before responding to customers.
• Eagerness to learn and keep up with new technologies.
• Patience and composure when explaining technical topics to non-technical customers.
• Confidence presenting to customers and independently leading customer meetings.
• Based in Singapore or Poland and available to work on Singapore time (GMT+8).

Nice To Haves

• Experience with AWS, Azure, or GCP.
• Python experience.
• Experience delivering solutions to banks or insurers in regulated environments, such as MAS- or APRA-regulated environments.

Responsibilities

• Act as the primary technical point of contact for Silent Eight customers in Asia-Pacific and the Middle East.
• Answer technical questions in pre-sales and Proof of Value calls, explaining the technology’s capabilities and configuration options.
• Run Proof of Value engagements using customer-provided data.
• Work with clients to understand their infrastructure, tooling, technical requirements, and business requirements.
• Design and implement scalable, secure, maintainable solutions that integrate with client systems.
• Evaluate custom requests, propose feasible solutions, estimate effort, and provide delivery roadmaps.
• Prepare design diagrams, architecture overviews, and technical specifications.
• Guide project teams and customer infrastructure teams through installation, go-live, and post-implementation adoption.
• Provide third-line support by investigating issues in customer environments, testing solutions, and helping customers get unblocked.
• Collaborate with Sales, Engineering, and Product to align technical solutions with business goals.
• Coordinate communication and handovers between customers and the engineering team in Poland across time zones.

Benefits

• Competitive salary.
• Paid days off.
• Fully remote work.
• Quarterly wellness allowance.
• Promotion and development opportunities.
• Paid Development Days.
• In-house training.
• Collaborative team and friendly working atmosphere.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed