Solution Architect

Rocketlane • San Francisco, CA

37d • Onsite

About The Position

Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission is to empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries. We’re a close-knit team of over 200 passionate professionals, all focused on building a product that teams love to use. Our journey has been fueled by $105M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners.

This role is a healthy blend of customer-facing consulting and deep internal engineering/problem-solving—partnering with customers, product, and engineering to bring their requirements to life. It’s genuinely a fun, high-impact role for someone who enjoys both technical depth and real-world application.

Requirements

• 7–10 years of experience
• Strong technical depth
• Background integrating PSA/CRM/ERP/workflow platforms in enterprise environments
• Strong understanding of SaaS architecture frameworks
• Demonstrated ability to draft SOWs and manage contractual commitments effectively
• Excellent analytical, problem-solving, and communication skills, with the ability to work across technical and business stakeholders
• Experience working with APIs, integrations, and enterprise IT systems is preferred

Responsibilities

• Running design workshops and white boarding sessions to translate business needs into scalable solutions
• Providing consultative guidance on new feature requests and advanced use cases
• Designing and implementing custom integrations between Rocketlane and systems like NetSuite, Salesforce, Workday/HRMS, ERPs, CRMs, and data platforms (Snowflake, etc.)
• Working hands-on with REST APIs, Webhooks, SSO/SAML, and modern integration architectures
• Using AI-assisted development and scripting tools (Cursor, Replit, Lovable, etc.) to automate tasks, validate data, test APIs, and streamline workflows
• Helping design data migration and transition strategies, ensuring customers move smoothly from their current systems into Rocketlane
• Working with Postman and iPaaS platforms such as Workato, Boomi, Zapier, Make or similar solutions

Benefits

• Impact and ownership
• Work with the best
• Celebrate wins
• Learn and grow
• Flexibility and balance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed