Solution Architect

Cushman & Wakefield • Chicago, IL

1d

About The Position

The Solution Architect – Microsoft Collaboration & Power Platform is responsible for the architecture, governance, automation, operational excellence, and strategic direction of the organization's Microsoft 365 collaboration ecosystem. This role serves as the technical lead for SharePoint Online, Microsoft Teams, OneDrive, Power Platform, and related Microsoft 365 collaboration services. The architect partners with business leaders, security teams, infrastructure teams, and external vendors to design scalable, secure, and cost-effective collaboration solutions while ensuring regulatory compliance, operational efficiency, and exceptional end-user experiences. The role requires deep technical expertise combined with strong business acumen, leadership, governance, and communication skills.

Requirements

• Bachelor’s degree in computer science, Information Technology, Information Systems, or related discipline. Equivalent experience considered.
• 8+ years of Microsoft platform architecture experience.
• 5+ years administering and architecting Microsoft 365 collaboration solutions.
• Experience supporting large enterprise environments (10,000+ users preferred).
• Experience leading enterprise-wide governance initiatives.
• Experience working within complex global organizations.
• SharePoint Online
• Microsoft Teams
• OneDrive for Business
• Microsoft 365 Administration
• Power Apps
• Power Automate
• Power BI
• Microsoft Entra ID
• Microsoft Purview
• Azure PowerShell
• Microsoft Graph API

Nice To Haves

• Azure Functions
• Logic Apps
• ShareGate
• Viva Suite
• ServiceNow Integration
• Data Governance Technologies
• Strategic thinking
• Solution architecture and design
• Executive communication
• Vendor management
• Stakeholder engagement
• Problem solving
• Data-driven decision making
• Continuous improvement mindset
• Ability to influence without direct authority

Responsibilities

• Lead architecture and governance for: SharePoint Online, Microsoft Teams, OneDrive for Business, Viva Connections and related collaboration technologies
• Develop and maintain collaboration platform roadmaps.
• Define standards, best practices, and architectural patterns.
• Evaluate new Microsoft features and determine organizational adoption strategies.
• Serve as escalation point for complex platform issues and strategic initiatives.
• Define and implement SharePoint governance frameworks.
• Establish site lifecycle management processes.
• Develop strategies to manage storage growth and platform sprawl.
• Implement controls for sharing, permissions, and external collaboration.
• Manage archival and lifecycle processes for inactive and terminated employee data.
• Develop solutions to optimize storage costs while maintaining compliance requirements.
• Design and maintain Teams governance policies.
• Define standards for team creation, lifecycle, ownership, and guest access.
• Partner with Security and Risk teams to ensure compliance with corporate policies.
• Develop operational dashboards and reporting for Teams adoption and utilization.
• Establish governance strategy for: Power Apps, Power Automate
• Define Dev, Test, and Production Environment Standards.
• Implement Data Loss Prevention (DLP) policies.
• Govern custom connectors, gateways, and application ownership.
• Review and approve platform architecture for business-critical solutions.
• Identify opportunities to automate manual operational processes.
• Design solutions using: Power Automate, Azure Functions, Logic Apps, Custom APIs and integrations
• Partner with engineering and operations teams to improve service delivery and operational efficiency.
• Develop reusable operational frameworks and automation patterns.
• Develop executive dashboards and operational reporting.
• Monitor collaboration platform health, adoption, utilization, and governance metrics.
• Use data and analytics to drive informed decision-making.
• Provide leadership reporting on platform usage, compliance, storage consumption, and operational effectiveness.
• Partner with internal business leaders and technology teams.
• Collaborate with external vendors and managed service providers.
• Drive accountability for service delivery and operational improvements.
• Participate in strategic planning and budgeting discussions.
• Ensure collaboration platforms comply with: Corporate security standards, Data governance requirements, Regulatory requirements, Records management policies
• Partner with Identity, Security, and Risk teams to implement security controls.
• Support audits and compliance reviews.

Benefits

• health, vision, and dental insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life, and disability insurance programs
• paid and unpaid time away from work

What This Job Offers

• Job Type: Full-time
• Career Level: Senior