Solution Architect - Service Manufacturing

Intuitive • Sunnyvale, CA

7d • $154,900 - $262,200 • Onsite

About The Position

The Solution Architect will possess functional understanding of Service Manufacturing and Operations business processes and will be a key person implementing business processes software solutions and systems implementation in Service Operations on Applications like SAP S4 HANA, SAP MES. The role serves as enterprise-wide subject-matter expert in process analysis, guiding strategic transformation, innovation, and continuous improvement across the Service organization.

Requirements

• Minimum 12 years advanced experience with large-scale process analysis and enterprise projects and a bachelor's degree in relevant discipline, or equivalent combination of education and experience
• In-depth knowledge of business processes in Manufacturing Execution, Inventory Control, Product Quality, and Engineering-to-Execution.
• Experience designing, delivering, and supporting SAP PP and PM applications in S/4HANA environments within a batch / Serial Number managed environment in Medical Device or Life science industry
• In-depth knowledge of Master Data: Resources, BOMs, Routings, Production Versions, Equipment, Equipment BOMs, etc.
• Strong analytical and problem-solving skills with the ability to translate business needs into functional solutions.
• Excellent collaboration and communication skills, with experience working across cross-functional teams, vendors, and business partners.
• Strategic process design, analysis, and modeling expertise.
• Advanced knowledge of process technologies and continuous improvement.
• Exceptional communication and executive presentation abilities.
• Experience working on Service Manufacturing and Operations business processes and configuring applications like SAP S4 HANA with experience in multiple full cycle implementation as well as support projects.
• Strong knowledge of SAP MM and SAP Logistics and Production Planning applications.
• Excellent verbal and written communication skills.
• Bachelor’s degree in engineering or equivalent experience.

Nice To Haves

• Strong functional knowledge of SAP S4 HANA modules supporting Service Manufacturing and Operations.

Responsibilities

• Work as a trusted IT partner for business teams and senior leaders with regards to system solutions for Service Manufacturing processes that include Failure Analysis, Maintenance, Repairs, Upgrades, Disassembly and Remanufacturing.
• Set standards and frameworks for Service Manufacturing and Operations business process analysis enterprise-wide.
• Lead multi-year roadmaps for Service Manufacturing and Operations process innovation and technology integration.
• Advise senior leaders on process strategy, risk, and investments.
• Direct process maturity assessments and center of excellence development.
• Present process results/findings at executive meetings and industry events.
• Analyze business processes, perform fit-gap analysis as required, and provide ISI business teams with cost efficient proposals on inefficiencies and risks to determine appropriate process and system design.
• Perform hands-on configuration in SAP S4 HANA to satisfy business requirements.
• Serve as the primary contact for Production Planning , Shop Floor Execution, and Plant Maintenance functionality within Service area of SAP S/4HANA.
• Monitor and support integrations between SAP S/4HANA Service operation and related modules including PP, SD, MM, FI/CO, QM and PM.
• Document functional specifications for design gaps during the build phase; support business teams through all testing cycles and Provide end-user training and post-go-live support.
• Stay current with SAP's best practices in Plant Maintenance and Production Planning functionalities.
• Create functional specifications and work with cross-functional teams and development teams to deliver the technical objects.
• Review and contribute to design document, configuration documents and functional specifications.
• Work with ISI IT and business teams to optimize and streamline business processes and technical solutions.
• Identify gaps between current and future state of business processes and help in prioritizing opportunities to improving processes through the usage of Business capability matrix (BCM).
• Participate in business user meetings to gather process information to propose sound system solutions.
• Collaborate and provide inputs to the development team during development phase to meet the business needs.
• Work closely with onsite team, offshore team, managers, and executives to ensure the release of high-quality solutions.
• Evaluate and recommend advanced process automation or digital transformation tools.
• Mentor lead and senior analysts across all business units.

Benefits

• market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity

What This Job Offers

• Job Type: Full-time
• Career Level: Senior