Solution Architect – Loyalty & Marketing Platforms

Lumen Solutions Group Inc • Washington, DC

4d • Remote

About The Position

Seeking an experienced Solution Architect to design scalable, cloud-native applications supporting loyalty, marketing, customer engagement, and enterprise integration initiatives. The ideal candidate will bridge business and technology teams, translating complex requirements into secure, high-performing solution architectures.

Requirements

• 10+ years of experience in Solution Architecture, Application Architecture, or Software Engineering.
• Strong understanding of: Layered, Microservices, and Event-Driven Architectures
• REST API Design, Integration Patterns, and Data Modeling
• AWS Cloud Services (EC2, S3, RDS, DynamoDB, Lambda, Containers)
• Customer Data Platforms (CDP), CRM, and Customer Journey Concepts
• Real-time and batch integration patterns
• Non-functional requirements (performance, scalability, security, availability)
• Experience working with Agile delivery teams and enterprise stakeholders.

Nice To Haves

• Experience in Loyalty, Marketing Technology (MarTech), or Customer Engagement platforms.
• Knowledge of Kafka, AWS MSK, Airflow, or ETL/Data Pipeline solutions.
• Familiarity with GraphQL, Salesforce, Adobe, Braze, or similar platforms.
• Understanding of TOGAF principles and enterprise architecture governance.
• Knowledge of GDPR, CCPA, consent management, and customer data privacy.
• Travel, airline, hospitality, or loyalty program domain experience is highly desirable.

Responsibilities

• Design end-to-end application solutions using layered, microservices, and event-driven architectures.
• Lead API and integration design using REST/JSON, messaging, and streaming technologies.
• Collaborate with business, product, marketing, and engineering teams to define solution roadmaps.
• Architect customer data flows across CRM, CDP, loyalty, and marketing platforms.
• Evaluate technology options and provide recommendations based on scalability, performance, security, and cost.
• Ensure adherence to enterprise architecture standards, governance, and compliance requirements.
• Support AWS cloud adoption and modernization initiatives.

What This Job Offers

• Career Level: Senior
• Education Level: No Education Listed