About The Position

As Sr Eng 2 Architect on the Agentic System Layer (ASL) team, you will define and drive the technical architecture for Client agentic AI platform. Day-to-day responsibilities include: designing and evolving the architecture for multi-agent orchestration systems, tool-use frameworks, and LLM integration pipelines; establishing patterns for agent reliability, observability, and guardrails at production scale; leading technical design reviews and producing architecture decision records (ADRs); collaborating with ML engineers and software engineers to ensure platform components are scalable, secure, and maintainable; evaluating and integrating emerging agentic AI frameworks (e.g., LangGraph, CrewAI, Semantic Kernel, AutoGen); defining API contracts, data flow patterns, and integration standards across the AI platform ecosystem; mentoring engineers on best practices for building production-grade AI systems.

Requirements

  • 10+ years software architecture experience with at least 3 years designing AI/ML platform systems, including hands-on experience with LLM orchestration frameworks (LangChain, LangGraph, Semantic Kernel, or similar).
  • Deep expertise in distributed systems design, microservices architecture, event-driven patterns, and API design (REST/gRPC), with strong proficiency in Python and at least one of Java/Go/TypeScript.
  • Production experience building and deploying agentic AI systems or LLM-powered applications at scale, including prompt engineering, tool-use patterns, RAG pipelines, and agent reliability/observability.
  • AI Acceleration Frameworks

Nice To Haves

  • Experience with Kubernetes/container orchestration, cloud platforms (AWS/Azure/GCP), MLOps/LLMOps tooling, vector databases (Pinecone, Weaviate, pgvector), knowledge graphs, airline/travel domain experience, TOGAF or similar architecture certification, experience with multi-agent system design patterns and agent evaluation/benchmarking frameworks.

Responsibilities

  • Designing and evolving the architecture for multi-agent orchestration systems, tool-use frameworks, and LLM integration pipelines.
  • Establishing patterns for agent reliability, observability, and guardrails at production scale.
  • Leading technical design reviews and producing architecture decision records (ADRs).
  • Collaborating with ML engineers and software engineers to ensure platform components are scalable, secure, and maintainable.
  • Evaluating and integrating emerging agentic AI frameworks (e.g., LangGraph, CrewAI, Semantic Kernel, AutoGen).
  • Defining API contracts, data flow patterns, and integration standards across the AI platform ecosystem.
  • Mentoring engineers on best practices for building production-grade AI systems.

Benefits

  • Full range of medical and dental benefits options
  • Disability insurance
  • Paid time off (inclusive of sick leave)
  • Other paid and unpaid leave options
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