Solution Architect (Kinaxis RapidResponse)

Clorox • Durham, NC

3d • $109,400 - $258,500 • Hybrid

About The Position

We're looking for a highly skilled Kinaxis RapidResponse IT Analyst to help shape and optimize our end-to-end supply chain planning capabilities. In this role, you'll partner closely with Planning, Supply Chain Operations, and the Kinaxis Center of Excellence to drive innovative solutions across Demand, Supply, S&OP/IBP, Inventory Optimization, and Control Tower processes. You'll play a key role in enhancing platform performance, ensuring data integrity, and enabling seamless integration across our technology landscape. This is an exciting opportunity to influence business outcomes, improve planning effectiveness, and empower users through continuous improvement and digital transformation initiatives. Please note this role does not provide sponsorship support.

Requirements

• 10 years of IT/Supply Chain technology experience, including 5+ years administering/configuring Kinaxis RapidResponse in enterprise environments.
• Hands‑on expertise with RapidResponse data structures, tasks, resources, workbooks, and security; proven experience implementing Demand, Supply, and S&OP/IBP applications.
• Participate in and support the end-to-end design, configuration, testing, and continuous improvement of integrated planning processes across Kinaxis RapidResponse and SAP (PP/DS, PP, ATP, and supply planning functions), collaborating with functional and technical teams to ensure seamless planning execution and system integration.
• Demonstrated integration experience between RapidResponse and SAP S/4HANA (or ECC) using APIs, flat‑file interfaces, or middleware (e.g., MuleSoft); strong data reconciliation skills.
• Solid data modeling and SQL skills; fluency with one scripting language (e.g., Python or PowerShell) for automation and diagnostics.
• Strong understanding of supply chain planning concepts (MRP/DRP, ATP, pegging, allocation, inventory optimization, and constraint‑based planning).
• Experience with Agile delivery (Scrum/Kanban), backlog management (Jira/Azure DevOps), and CI/CD for configuration and integration assets.
• Excellent problem‑solving and stakeholder communication skills; ability to translate planner needs into technical designs and explain tradeoffs to leadership.
• Bachelor’s degree in Information Systems, Supply Chain, Engineering, or related field; advanced degree a plus.

Nice To Haves

• Relevant certifications preferred: Kinaxis RapidResponse (Level 1/2/3 or Professional), SAP S/4 (PP/MM/SD/IBP), MuleSoft (Integration/Platform) is desired.
• Experience implementing Control Tower visualizations and exception‑driven workflows in RapidResponse is desired.
• Background in SAP modules supporting planning (PP/DS, APO/IBP, EWM) and master data governance is desired.
• Exposure to enterprise integration programs connecting RapidResponse to SAP via MuleSoft or similar (e.g., “Vista”), including cutover and hypercare support is desired.
• Familiarity with data engineering pipelines (Informatica, Azure Data Factory) and modern observability (logging/metrics/tracing) is desired.

Responsibilities

• Administer and configure Kinaxis RapidResponse (Resources, Tables, Tasks, Workbooks, Alerts, Roles, and Access Controls), maintaining robust environments across DEV/TEST/PROD.
• Implement and optimize planning applications: Demand Planning, Supply Planning, Inventory Optimization, Control Tower/monitoring, and S&OP/IBP scenarios.
• Participate in and support the end-to-end design, configuration, testing, and continuous improvement of integrated planning processes across Kinaxis RapidResponse and SAP (PP/DS, PP, ATP, and supply planning functions), collaborating with functional and technical teams to ensure seamless planning execution and system integration.
• Design and maintain data models and mappings for master (items, locations, BOMs), transactional (orders, forecasts, receipts), calendars, and attributes required for planning and allocation.
• Operate and monitor integrations between RapidResponse and SAP S/4HANA (and/or ECC), including middleware pipelines (e.g., MuleSoft), troubleshooting data issues, reprocessing jobs, and reconciling deltas end‑to‑end.
• Develop and maintain data quality checks, exception dashboards, and alerting to proactively address data readiness and plan health.
• Lead performance tuning (scenario size, memory usage, query optimization) and platform diagnostics; drive root‑cause analysis and permanent fixes for recurring issues.
• Build and govern scenario management, playbooks, and what‑if analysis frameworks for planners and leadership.
• Own change management: author technical designs, configuration documentation, and CRs; plan and execute regression testing, UAT, and controlled releases aligned to cutover timelines.
• Ensure security, compliance, and auditability (SOX, data privacy), including SSO, role‑based access, and evidence collection.
• Partner with a Kinaxis COE, planners, Supply Chain SMEs, and Finance to translate business needs into stable, scalable technical solutions.
• Provide L2/L3 operational support with defined SLAs; participate in on‑call rotations for critical planning cycles.
• Measure and report KPIs (forecast accuracy, plan adherence, allocation accuracy, integration reliability); drive continuous improvement backlog and automation opportunities.
• Create user enablement materials and deliver training to planners and super users; promote best practices in scenario building and governance.
• Coordinate vendor/partner activities and align roadmaps for upgrades, quarterly maintenance, and feature adoption.

Benefits

• Robust health plans
• Market-leading 401(k) program with a company match
• Flexible time off benefits (including half-day summer Fridays depending on location)
• Inclusive fertility/adoption benefits
• Incentive plans

What This Job Offers

• Job Type: Full-time
• Career Level: Senior