Solution Architect - Fleet Management

Siemens Healthineers

2d • $117,770 - $161,931 • Hybrid

About The Position

This role partners with Sales and Product Management to lead technical customer engagements, translate customer needs into viable solutions, and demonstrate the business and operational value of our solutions. The position combines solution engineering, healthcare IT, infrastructure, interoperability, and cybersecurity expertise to ensure solutions are technically feasible, secure, and ready for implementation. The ideal candidate is a strong customer-facing communicator who can connect technical requirements with customer outcomes and collaborate across Sales, Product, and Implementation teams.

Requirements

• Experience in Solution Engineering, Sales Engineering, Technical Consulting, Pre-Sales, Solution Architecture, or a similar customer-facing technical role.
• Experience working directly with enterprise customers through complex technology evaluations and sales cycles.
• Strong ability to communicate complex technical concepts to both technical and non-technical stakeholders.
• Strong presentation, demonstration, discovery, and customer relationship skills.
• Ability to translate customer business, clinical, and operational needs into practical technical solutions.
• Understanding of healthcare IT environments, clinical workflows, and enterprise technology ecosystems.
• Understanding of enterprise IT infrastructure and networking concepts, including TCP/IP networking, network segmentation, routing, firewalls, VPNs, and connectivity.
• Ability to analyze customer network environments and identify solution deployment requirements, dependencies, and risks.
• Familiarity with cloud, hybrid-cloud, and on-premises deployments.
• Experience supporting infrastructure sizing, capacity planning, and technical readiness assessments.
• Solid understanding of cybersecurity and data privacy principles.
• Knowledge of network security, encryption, secure remote access, identity/access management, and security best practices.
• Ability to discuss data privacy, auditability, compliance, and regulatory requirements with customer IT and security teams.
• Experience supporting security reviews, risk assessments, technical due diligence, and customer security questionnaires.
• A successful candidate must be able to work with controlled technology in accordance with US export control law.

Nice To Haves

• Healthcare IT experience strongly preferred, particularly in imaging, clinical applications, enterprise IT, or healthcare technology solutions.
• Familiarity with healthcare interoperability and integration technologies such as DICOM, HL7, APIs, identity and access management, PACS/VNA, EMR/EHR, and related systems is highly preferred.
• Ability to assess technical dependencies across customer applications, infrastructure, networking, identity management, and security environments.

Responsibilities

• Partner with Sales and Product Management throughout the customer acquisition process to understand customer needs, shape solutions, and provide technical expertise.
• Lead technical customer discussions remotely and onsite with clinical, business, IT, infrastructure, cybersecurity, and executive stakeholders.
• Translate complex technical, clinical, and operational requirements into clear solution recommendations and business value for customers.
• Conduct technical discovery and assess customer environments, workflows, infrastructure, integration, and security requirements to determine solution feasibility and deployment readiness.
• Create and deliver customer-facing technical presentations, demonstrations, solution overviews, and proof-of-concept activities.
• Evaluate customer integration and interoperability requirements, including connectivity with existing clinical, imaging, enterprise IT, and third-party systems.
• Guide customers through technical, infrastructure, cybersecurity, data privacy, and operational requirements needed to deploy and operate the solution.
• Support RFP/RFI responses, technical questionnaires, security reviews, and customer due diligence activities by coordinating technical inputs and ensuring accurate and consistent responses.
• Drive completion of site readiness assessments and document implementation prerequisites, dependencies, assumptions, and risks.
• Support hardware, software, infrastructure, and capacity sizing discussions and contribute to solution scope and project cost estimations.
• Document customer requirements, technical decisions, risks, assumptions, and dependencies and provide a structured handover to implementation and project teams.
• Represent customer technical requirements and feedback to Product Management, Professional Services, Cybersecurity, and other cross-functional teams.
• Collaborate cross-functionally to resolve technical questions and risks throughout the sales cycle and ensure alignment between customer expectations and proposed solutions.
• Support the transition from sales to implementation by ensuring technical requirements, customer expectations, and deployment assumptions are clearly understood.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed