Solution Architect - Data Center

Logicalis • Los Angeles, CA

1d • $110,000 - $150,000 • Remote

About The Position

Provides pre-sales technical engineering support to Account Executives and clients as integral part of full sales process. Focuses on technical solutions for mid-size and enterprise accounts and works closely with clients to determine how Logicalis solutions can best serve their needs. Provides end-to-end solutions for data center technologies to our customers, includes traditional on-premises (server, storage, hypervisor and backup) and hybrid technologies combined with on-premise solution. Focuses on customer focused documenting, quoting and ultimately presenting solutions to both technical and non-technical audiences.

Requirements

• 4 years technical pre-sales role with experience in:
• Enterprise, Midrange and Commercial grade storage solutions including data protection from industry leading storage vendors (IBM, HPE, NetApp or Pure).
• Storage Area Networks (iSCSI, Fiber Channel, FCOE, or Network-attached Storage (NAS)).
• Hybrid Cloud design and scoping for leading vendors (IBM,HPE, NetApp, Cisco and Pure).
• HCI technologies for leading vendors (HPE, NetApp, Cisco).
• Ability to conceptualize and discuss Data Center Automation and Orchestration with leading products (VMware, Cisco, ETC.).
• On-premises and cloud backup solutions (Veeam, IBM, and/or Commvault).
• Ability to architect solutions documented in OEM validated designs from HPE, Pure, NetApp and Cisco.
• Business Continuity/High Availability.
• Virtualization Solutions from VMware.
• Combining products and services into technology solutions that meet customer’s business needs.
• Consulting and solution implementation experience in enterprise environments.
• Willingness to be a thought leader by attending professional development training and developing solutions for emerging technologies such as API integration, analytics and IoT.
• Knowledge and experience with OEM quoting tools required such as IBM eConfig, Cisco CCW, or HPE OCA (Online Configuration Advanced).
• Experience in business case development.
• Proficient use of all Microsoft Office applications.
• Storage technical certification(s) in pre-sales or implementation from industry leading storage vendors (IBM, HPE, NetApp, Pure or Cisco).
• Other related certifications (VMware Certified Professional (VCP) or VMware Technical Sales Professional (VTSP), Microsoft, Backup or Cloud (Azure \ AWS).
• Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams.
• Excellent time and prioritization management; multitasks to accommodate requests from multiple customers and Logicalis Account Executives.
• Excellent problem solving, decision making, and analytical skills.
• Ability to manage complex projects.
• Ability to communicate technical concepts in clear, easy-to-follow manner.
• Ability to translate client requirements into appropriate technology solutions that meet customer business needs.
• Ability to act quickly to changing environments.
• Ability to travel nationally to meet with clients.
• Participates proactively in own career development.

Responsibilities

• Produces accurate designs and proposals for clients using Logicalis technologies, services, and methodologies.
• Conducts assessments, studies, and/or surveys to obtain data; analyzes data to advise and recommend solutions.
• Qualifies, from technical perspective, new business opportunities or requirements within existing and prospective clients to ensure alignment with target markets, portfolio, and delivery and lifecycle services capabilities.
• Writes Statements of Work (SOWs) for Logicalis Professional Services.
• Designs and configures complex solution components.
• Proposes elements, configurations, and implementation details of solution.
• Prepares for and conducts client proof of concepts.
• Prepares and performs product demonstrations.
• Broadens engagements with clients by promoting, defining, and positioning Logicalis services from entire portfolio as appropriate to client requirements.
• Advises service delivery team to ensure successful implementation of solutions.
• Helps clients understand solution benefits.
• Interfaces with vendor and manufacturer teams.
• Provides product and/or solution training for Logicalis Sales teams and clients.
• Mentors Logicalis team members.
• Participates in increasingly complex client projects.
• Keeps abreast of latest solutions and services Logicalis offers.
• Establishes relationships with clients by demonstrating strong listening skills.
• Builds credibility and trust by delivering what has been promised within established timeframes.
• Participates in regional and national events and regional team meetings.
• Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.
• Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
• Supports and conducts self in a manner consistent with customer service expectations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior