Solution Architect - Agentic Search
About The Position
In this role, you’ll partner with Sales, provide AI and Agentic Search expertise, and help close deals from a technical perspective. About the Team Zoom AI Companion represents our commitment to transforming how organizations leverage AI to enhance productivity and collaboration. What started as an AI-powered meeting assistant has evolved into a comprehensive AI ecosystem that helps employees work smarter across all Zoom products. Agentic Search is a flagship feature of Zoom AI Companion that enables organizations to unlock the full value of their knowledge and conversations. Agentic Search connects Zoom Meetings, Team Chat, Docs, and third-party apps so employees can instantly find relevant information, conversations, decisions, and context in one experience.
Requirements
- Have 5+ years of experience in solution architecture, pre-sales engineering, or technical consulting roles.
- Need a deep understanding of Agentic Search technologies, information retrieval, and AI/ML concepts.
- Demonstrate knowledge of cloud infrastructure, distributed systems, and scalable architectures.
- Have a proven track record of partnering with sales teams to close enterprise deals.
- Own excellent communication skills with ability to explain complex technical concepts to both technical and non-technical audiences.
- Need to have experience with AI technologies, natural language processing, or conversational AI platforms.
Responsibilities
- Collaborate closely with the Sales team to provide deep technical expertise in AI and Agentic Search capabilities.
- Architect and design Agentic Search solutions that leverage Zoom AI Companion to meet customer requirements.
- Maintain comprehensive understanding of our infrastructure, systems, and technical architecture to confidently address customer questions and concern.
- Lead technical discovery sessions, product demonstrations, and proof-of-concept implementations with prospective customers.
- Act as a trusted technical advisor throughout the sales cycle, demonstrating the value of Agentic Search and AI capabilities effectively to customers.
- Educate sales teams on AI, search technologies, and technical differentiators to improve their effectiveness.
Benefits
- As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
