Solution Advisor

Solventum

6d • Remote

About The Position

Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. As a Solution Advisor, you will serve as a Canadian workflow and product subject matter expert, supporting customer readiness, workflow design, demonstrations, training strategy, adoption planning, go-live support, and post-go-live optimization. You will make an impact by serving as a Canadian workflow and product subject matter expert for 360 Encompass implementations, adoption, and optimization. You will advise customers on current-state and future-state workflows for coding, CDI, data quality, reporting, and operational improvement. You will support project teams with customer workflow decisions, configuration recommendations, adoption planning, and change management. You will lead customer-facing demonstrations, workflow design sessions, readiness discussions, training strategy, and post-go-live optimization reviews. You will support Canadian customer success through adoption metrics, reporting insights, best-practice recommendations, and executive-level communication.

Requirements

• Bachelor's degree or higher and five (5) years of healthcare consulting, implementation, training, coding, CDI, HIM experience OR High school diploma/GED and eight (8) years of healthcare consulting, implementation, training, coding, CDI, HIM experience.
• Three (3) years of experience in Health Information Management, Coding, Clinical Documentation Integrity, or healthcare operations.
• Two (2) year of customer-facing implementation, consulting, training, or advisory experience.
• Must be legally authorized to work in country of employment without sponsorship for employment visa status.

Nice To Haves

• CHIMA certification or equivalent Canadian HIM designation.
• Experience supporting healthcare software applications within hospital or health system environments
• Experience with CIHI Coding Standards, ICD-10-CA, CCI, DAD, NACRS, and Canadian abstracting requirements.
• Experience with Solventum products including 360 Encompass, Codefinder, HDM
• Experience with Epic, MEDITECH Expanse, Oracle Health/Cerner, or Altera Health solutions.
• Experience supporting healthcare transformation, change management, user adoption, and process improvement initiatives.
• Strong presentation, facilitation, communication, and stakeholder management skills.

Responsibilities

• Serving as a Canadian workflow and product subject matter expert for 360 Encompass implementations, adoption, and optimization.
• Advising customers on current-state and future-state workflows for coding, CDI, data quality, reporting, and operational improvement.
• Supporting project teams with customer workflow decisions, configuration recommendations, adoption planning, and change management.
• Leading customer-facing demonstrations, workflow design sessions, readiness discussions, training strategy, and post-go-live optimization reviews.
• Supporting Canadian customer success through adoption metrics, reporting insights, best-practice recommendations, and executive-level communication.

Benefits

• Competitive pay and benefits
• Comprehensive suite of benefits available to employees in Canada

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level