About The Position

Peraton is seeking an experienced SolarWinds Engineer to support a mission-critical government customer by designing, implementing, administering, and optimizing enterprise network and infrastructure monitoring solutions. The role uses the SolarWinds Observability platform and SolarWinds Orion-based products, including Network Performance Monitor (NPM), Server & Application Monitor (SAM), Network Configuration Manager (NCM), and related modules. The engineer will work in a security-conscious government environment, comply with applicable security requirements, and maintain technical documentation supporting operational readiness and mission success.

Requirements

  • Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a related discipline, or equivalent relevant professional experience. Experience alternatives listed: 8 years with a high school diploma, 6 years with a master’s degree, or 3 years with a PhD.
  • Experience in network monitoring, infrastructure engineering, systems administration, or a related IT operations role.
  • Hands-on experience administering SolarWinds Orion or SolarWinds Observability products in an enterprise environment.
  • Experience configuring and troubleshooting SNMP, ICMP, and WMI monitoring protocols.
  • Strong understanding of TCP/IP, DNS, DHCP, routing, switching, VLANs, firewalls, and network performance fundamentals.
  • Experience monitoring Windows and/or Linux servers and enterprise applications.
  • Proficiency in alert configuration, dashboard development, reporting, performance analysis, and troubleshooting.
  • Experience working within formal change management, incident management, and configuration management processes.
  • Strong analytical, troubleshooting, documentation, and communication skills.
  • Ability to work independently and collaboratively in a mission-focused government IT environment.
  • U.S. citizenship and a Top Secret clearance, with the ability to obtain a Department of Energy clearance.

Nice To Haves

  • Experience supporting Department of Energy, federal civilian, intelligence community, or other government IT programs.
  • Experience with SolarWinds NPM, SAM, NCM, NetFlow Traffic Analyzer, Virtualization Manager, or related modules.
  • Familiarity with SolarWinds High Availability, scalability, distributed deployments, and database performance optimization.
  • Experience supporting systems in classified or otherwise restricted government environments.
  • Relevant certifications such as SolarWinds Certified Professional, CompTIA Security+, Network+, CCNA, or equivalent credentials.

Responsibilities

  • Design, deploy, configure, administer, and maintain SolarWinds monitoring infrastructure across enterprise network, server, application, and systems environments.
  • Manage and optimize SolarWinds NPM, SAM, NCM, and other applicable monitoring modules.
  • Configure network discovery, device polling, SNMP, WMI, ICMP, syslog, and other monitoring protocols.
  • Develop and maintain dashboards, reports, alerts, thresholds, and performance metrics to identify service degradation and infrastructure issues.
  • Monitor network availability, bandwidth utilization, latency, packet loss, server health, application performance, and infrastructure capacity.
  • Troubleshoot SolarWinds platform issues, polling failures, data collection problems, alerting errors, and integration challenges.
  • Integrate SolarWinds with IT service management, ticketing, configuration management, log management, and other enterprise monitoring tools.
  • Support platform upgrades, patching, configuration changes, database maintenance, performance tuning, and disaster recovery activities.
  • Maintain network topology, device inventory, monitoring configurations, operational procedures, and system documentation.
  • Collaborate with network operations, systems engineering, cybersecurity, and service desk teams to resolve incidents and improve service availability.
  • Support incident response, root cause analysis, problem management, and corrective action implementation.
  • Ensure monitoring solutions align with government security policies, system authorization requirements, change control processes, and operational procedures.
  • Support system audits, compliance assessments, vulnerability remediation, and technical reviews.
  • Participate in maintenance windows, operational readiness reviews, technical briefings, and on-call support when required by the contract.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Health savings account
  • Short- and long-term disability
  • Employee Assistance Program
  • Parental leave
  • 401(k)
  • Paid time off for vacation
  • Company-paid holidays
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