Solar Finance Specialist (Bilingual Spanish)
About The Position
Sungage Financial has revolutionized the residential solar industry by offering a consumer-friendly approach to going solar. We need your help to create an even better experience for our customers and get more people going solar than ever before. We are looking for a Solar Finance Specialist to join our remote team working from O'ahu Hawaii. The perfect candidate is a flexible and enthusiastic problem solver who thrives in a small-team environment and is motivated by a desire to help the customers and partners who call Sungage every day. The Solar Finance Specialist will take the lead in answering customers’ questions and managing the day-to- day flow of projects moving through the financial application and installation process. This is an excellent opportunity for someone with outstanding customer service and problem-solving skills to learn about renewable energy finance and solar project management.
Requirements
- Possess outstanding Customer Service skills – a passion for helping solve problems
- Have the ability to establish priorities and proactively resolve problems in a fast-paced environment
- Communicate effectively over multiple platforms (phone, email, chat, etc.)
- Are flexible, and utilize problem-solving skills with a dedication to always getting it right
- Possess meticulous attention to detail
- Comfortable on the phone for up to 8 hours
- Have a strong desire to learn about renewable energy finance models and the solar energy market
- Have experience with Microsoft Office Suite and Cloud-based software (Salesforce, Google Docs, etc.)
- Have experience with working on a small, collaborative team
- Spanish speaking is required
- Be authorized to work for any US employer, both now and in the future.
Nice To Haves
- Willing to work occasional Saturdays and flexible evenings
Responsibilities
- Providing excellent support to our installers and customers by resolving or escalating all customer inquiries (phone and email)
- Being the Expert-On-The-Line for all inquiries about Sungage’s product offerings
- Managing day-to- day flow of projects towards funding
- Educating Installers and Customers about Sungage Financial products and platform
- Checking project documents for accuracy and compliance with product requirements
- Accurately preparing documents for submission to financing partners
Benefits
- stock options
- 401k with matching
- substantial paid time off
- health coverage
- health savings accounts
- commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
