Software Trainer

Sprezzatura Management Consulting

20d • Remote

About The Position

We are seeking a highly skilled Software Trainer to support enterprise training initiatives for the U.S. Department of Veterans Affairs. In this role, you will design, develop, and deliver training programs that enable VA employees and stakeholders to effectively use mission-critical applications and digital systems within cloud environments.

Requirements

• Bachelor’s degree in Information Technology, Instructional Design, or related field (or equivalent experience)
• 5+ years of experience delivering software or technical training in enterprise environments
• Experience developing training materials for enterprise software applications
• Strong presentation and facilitation skills for both virtual and instructor-led training environments
• Experience creating instructional content including training guides, presentations, and e-learning materials
• Ability to translate complex technical concepts into clear and understandable training content
• Experience supporting software implementation or system rollout training initiatives
• Familiarity with learning management systems (LMS) and virtual training platforms
• Strong organizational, communication, and stakeholder engagement skills
• Ability to work effectively within Agile or cross-functional technology teams

Responsibilities

• Training Program Development: Design and develop comprehensive training programs for enterprise software applications, including instructor-led training, virtual sessions, and self-paced learning materials.
• Instruction & Facilitation: Deliver engaging training sessions to VA personnel, end users, and stakeholders through virtual and in-person formats as needed.
• Curriculum & Content Creation: Create instructional materials including user guides, training manuals, presentations, job aids, knowledge base articles, and e-learning modules.
• User Adoption & Change Support: Support system adoption initiatives by helping users understand new features, workflows, and best practices associated with enterprise applications.
• Collaboration with Technical Teams:Work closely with developers, product owners, and system administrators to stay informed about application updates, enhancements, and releases.
• Learning Needs Assessment: Conduct assessments to identify training needs, skill gaps, and knowledge requirements across user groups.
• Training Environment Support: Assist in maintaining training environments and demonstration systems used for instruction and hands-on exercises.
• Feedback & Continuous Improvement: Collect and analyze participant feedback to continuously improve training content, delivery methods, and learning outcomes.
• Documentation & Knowledge Management: Maintain up-to-date training materials and documentation aligned with application updates and operational changes.

Benefits

• Medical, Dental, and Vision
• Health Saving Account (when enrolled in eligible plan) with Company contribution
• Company paid Life, Accidental Death, Short-term & Long-term Disability
• Voluntary Accident, Hospital Indemnity, & Critical Care Insurance
• Voluntary Medical & Dependent Care Flexible Spending Accounts
• Accrued Paid Time Off & Company Paid Holidays
• 401(k) Retirement Plan with Company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees