About The Position
Serve as the primary communication and operational bridge between the U.S. testing team and overseas software development headquarters. Take full ownership and accountability for all testing outcomes generated by the local on-site team. Manage daily reporting workflows, milestone updates, and final test deliverables for corporate management. Monitor and evaluate testing team members' capability, work status, and productivity in real time. Collaborate directly with carrier engineers (T-Mobile, Verizon, AT&T) and cross-regional R&D teams to ensure compliance.
Requirements
- 2+ years of mobile software testing experience under North American/European carrier environments, with a proven track record in a team lead, coordinator, or interface role
- Comprehensive knowledge of carrier submission workflows for T-Mobile, Verizon, and AT&T
- Proficient/Fluent in Chinese (Mandarin) for continuous technical synchronization, bridging, and reporting to the domestic project management structure
- Fluent in English with exceptional presentation, written, and verbal communication skills
- Proficient with industry-standard debugging utilities (e.g., QXDM, Wireshark)
- Outstanding organizational and coordination skills with clear logical thinking and an approachable yet firm management style
- Willingness and ability to support evening and night shifts to accommodate time-zone differences with Asia-based R&D centers
Nice To Haves
- Experience managing multi-regional on-site testing teams (e.g., coordinating between Dallas, TX and Seattle, WA) preferred
- Experience reviewing or designing test execution strategies for major Android OS version upgrades preferred
Responsibilities
- Take full responsibility for all testing outcomes generated by the local testing team; review, audit, and validate team results to ensure 100% compliance with client standards
- Serve as the core interface person connecting the front-end execution team with back-end R&D engineers, resolving technical ambiguities and clarifying test cases promptly
- Synthesize daily software testing reports, milestone progress updates, and final test deliverables, submitting them accurately as directed by corporate management
- Perform real-time monitoring and evaluation of the testing team members' capability levels, work status, and productivity, providing direct feedback to the Software Testing Department
- Supervise defect tracking and ensure critical regressions or blocking issues are immediately flagged, triaged, and communicated across regional lines
- Support evening and night shifts to drive daily hand-overs, progress syncs, and information sharing with cross-region teams due to time-zone variances
Benefits
- Medical Insurance (Health, Dental & Vision)
- 401(k)
- Paid Time Off
- H1B/Green Card Sponsorship for qualified employee
- Hands-on experience at global industry leader Samsung
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
