About The Position
We are seeking a skilled Software Test Engineer with Chinese bilingual capability to oversee mobile software quality assurance and carrier certification testing for major North American operators. This role acts as a critical technical bridge between onsite U.S. testing activities and the client's global R&D teams in Asia, ensuring seamless delivery and compliance of next-generation mobile devices. The engineer will perform comprehensive 5G/4G protocol, Lab IOT, and live network field testing based on specific North American carrier prerequisite test cases. Responsibilities include managing software defects end-to-end, escalating critical bugs and project risks, and cooperating with engineering compliance checks and regression testing. The role requires utilizing advanced logging and debugging tools such as QXDM and Wireshark in a fast-paced, cross-functional testing environment.
Requirements
- Bachelor's Degree in Electrical Engineering, Computer Science, or related field
- Minimum 2+ years of hands-on experience in software testing for customized mobile communication terminal products (smartphones, wearables, etc.) for North American or European operators.
- Strong familiarity with the testing procedures, certification processes, and node requirements of major North American operators (T-Mobile, Verizon, AT&T, and Dish).
- Proficient/Fluent in Chinese (Mandarin): Must be able to facilitate direct, technical, and seamless communication/cooperation with domestic R&D project teams.
- Fluent in English: Strong listening, speaking, reading, and writing skills to communicate effectively with front-line teams, local management, and carrier personnel.
- Highly proficient in utilizing core logging and debugging tools (e.g., QXDM, Wireshark).
- Acute eye for fault detection, proactive risk prediction, strong sense of responsibility, and high stress tolerance.
Nice To Haves
- Prior experience with T-Mobile specific device validation preferred.
- Experience in specialized testing areas such as Satellite network validation or Wi-Fi Passpoint environments preferred.
Responsibilities
- Perform comprehensive 5G/4G protocol, Lab IOT, and live network field testing based on specific North American carrier prerequisite test cases.
- Promptly log, track, and manage software defects in the designated bug-tracking system according to established procedures, ensuring complete resolution and closure.
- Immediately detect and escalate critical software bugs, system performance blocks, or project risks to the front-end testing contacts and R&D departments.
- Cooperate with client engineering compliance checks, execute rigorous regression testing, and conduct root-cause analyses on missed tests.
- Accept and efficiently execute testing task assignments from the Software Testing Department to meet strict milestone deadlines.
- Facilitate direct, technical, and seamless communication/cooperation with R&D project teams, leveraging Chinese (Mandarin) language proficiency.
- Accept night-time overtime/flexible hours to accommodate time-zone differences and maintain real-time progress alignment with Asia-based R&D centers.
Benefits
- Medical Insurance (Health, Dental & Vision)
- 401(k)
- H1B/Green Card Sponsorship for qualified employee
- Hands-on experience at global industry leader Samsung
- Opportunities for career advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
