Direct Client: QA Tester @ Lansing, MI – Hybrid – Locals Preferred

KSN Technologies. • Lansing, MI

1d • Hybrid

About The Position

DTMB Agency Services is seeking a Software Test Analyst 3 to provide customer service and testing support primarily for project needs within the Quality of Life agencies: the Department of Natural Resources, the Department of Environment, Great Lakes, and Energy, and the Department of Agriculture and Rural Development. The role supports the quality, accuracy, and reliability of enhancements and technology updates to public-facing applications serving Michigan residents.

The analyst works with DTMB teams and project stakeholders to develop, execute, and maintain test plans, test cases, and scripts; perform functional, regression, integration, and user acceptance testing; identify, document, and track defects; and validate system changes against agency goals and DTMB standards. The role also participates in project meetings, provides testing input on requirements, supports continuous improvement, and contributes to Quality of Life support requests and operational activities as part of the DTMB Agency Services QA/BA team.

The successful candidate is expected to provide strong customer service and communication, guide agency partners through DTMB processes and quality standards, learn applications and workflows quickly, and build effective working relationships. The candidate should be self-directed, organized, detail-oriented, collaborative, analytical, and adaptable to changing priorities and project needs.

This is a one-year contract role with a hybrid schedule. On-site work is required Wednesdays and Thursdays; candidates must be located in Michigan on remote workdays. Local candidates are preferred, though candidates willing to relocate are considered. Those relocating must be ready to work on-site from day one and cover relocation costs. Candidates must be able to work without visa sponsorship. The interview is virtual and expected to consist of one round; candidates should join from a laptop and be prepared to share their screen if requested. Applicants must provide at least two professional references on a separate reference page, including each reference’s full name, phone number, email, and affiliation to the candidate.

Requirements

• Minimum 5 years conducting comprehensive software testing, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
• Minimum 5 years creating, refining, and managing test cases and acceptance criteria in Agile development projects, including user story validation and participation in sprint ceremonies.
• Minimum 2 years working directly with senior management to communicate testing impacts, facilitate quality strategy discussions, contribute to risk assessments, and align on testing approaches and defect resolution.
• Minimum 2 years testing IT solutions designed for public use, including functionality, accessibility, performance, and security considerations for customer-facing applications.
• Bachelor’s degree.
• Must be able to work without visa sponsorship.
• Must be located in Michigan on remote workdays; relocating candidates must be ready to work on-site from day one and relocate at their own expense.
• Must provide at least two professional references on a separate reference page, with each reference’s full name, phone number, email, and affiliation to the candidate.

Nice To Haves

• Recommended 2 years of experience with ADA/WCAG accessibility and compliance testing.
• Recommended 2 years of experience reviewing and triaging vulnerability scan results.
• Recommended 1 year of experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.
• Local candidates are preferred.

Responsibilities

• Develop, execute, and maintain test plans, test cases, and test scripts.
• Perform functional, regression, integration, and user acceptance testing.
• Identify, document, and track defects, communicating clearly to support timely resolution.
• Validate system changes and enhancements against agency goals and DTMB standards.
• Participate in project meetings and provide testing-perspective input on requirements.
• Support continuous improvement efforts.
• Contribute to Quality of Life agency support requests and operational activities as part of the DTMB Agency Services QA/BA team.
• Communicate testing impacts and contribute to quality strategy discussions, risk assessments, testing approach alignment, and defect resolution with senior management.
• Guide agency partners through DTMB processes, policies, and quality standards.

What This Job Offers

• Career Level: Mid Level