Software Systems Engineer

Wieland North America•East Longmeadow, MA

11h•Onsite

About The Position

Wieland is hiring a Software Systems Engineer. The Software Systems Engineer will be responsible for providing local IT leadership for a defense-facing business environment by maintaining reliable systems, supporting users, and leading cybersecurity and compliance readiness. The role combines hands-on technical support, systems administration, CMMC/NIST execution, project coordination, vendor management, documentation, and secure infrastructure improvement. This role is located in East Longmeadow, MA and will be fully on-site. While this role is local, occasional travel to other locations will be required (10 - 15% travel).

Requirements

Bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Business Management with a technical background, or equivalent practical experience.
Minimum 4 years of experience in IT support, systems administration, infrastructure support, cybersecurity, or a closely related technical role.
Practical working knowledge of Microsoft Windows, Microsoft 365, Active Directory, endpoint management, PC hardware, network protocols, desktop/server technologies, ticketing systems, and common business applications.
Working knowledge of cybersecurity practices, including endpoint protection, vulnerability management, phishing response, incident response, access control, secure configuration, and backup/recovery practices.
Familiarity with CMMC, NIST 800-171, ITAR/CUI handling, DFARS cybersecurity expectations, GCC High/secure enclave concepts, or other regulated defense-contractor IT requirements.
Strong project management, prioritization, problem-solving, vendor coordination, and documentation skills.
Ability to communicate technical and compliance information clearly to non-technical employees, executives, auditors, outside service providers, and corporate IT/security teams.
High integrity, strong judgment, service orientation, accountability, and ability to work independently under pressure while maintaining accuracy and confidentiality.

Nice To Haves

experience in manufacturing, distribution, aerospace, defense, or regulated industrial environments
experience with ERP, warehouse, quality, inspection, or shop-floor systems
Preferred certifications include Security+, Network+, Microsoft certifications, CMMC CCP, CISSP, CISM, or equivalent credentials; practical experience may be considered in place of certifications.

Responsibilities

Lead local IT operations by maintaining reliable hardware, software, network communications, user access, endpoint systems, backup/recovery practices, and business-critical technology support.
Lead CMMC, NIST 800-171, ITAR/CUI, and defense-contractor compliance execution at the site level, including control implementation, evidence collection, POA&M follow-up, user training, and audit support.
Coordinate cybersecurity operations, including endpoint detection and response, vulnerability remediation, phishing response, security incident procedures, access reviews, firewall/network security follow-up, and secure configuration practices.
Serve as the senior local technical escalation point for helpdesk tickets, onboarding/offboarding, Active Directory/Microsoft 365 support, computer imaging, desktop/server troubleshooting, applications support, and end-user training.
Manage small to medium IT, security, infrastructure, and compliance projects by coordinating internal resources, corporate IT, outside vendors, consultants, auditors, timelines, documentation, and completion requirements.
Develop and maintain IT documentation, policies, work instructions, diagrams, asset records, knowledge articles, compliance evidence, recurring metrics, and process improvements that support operational reliability and audit readiness.