Software Systems Engineer II

University of Central Florida • Orlando, FL

4d • Onsite

About The Position

The Center for Distributed Learning (CDL) is seeking a skilled Software Systems Engineer II for a DevOps-focused engineering role. This position is responsible for the reliability, scalability, and security of cloud-based systems supporting instructional and enterprise operations. It acts as a bridge between software development and systems engineering, providing the infrastructure, deployment, and operational services necessary for both domains. The role involves close collaboration with software developers, systems engineers, and data warehouse specialists to ensure seamless integration, efficient deployment, and secure management of applications, infrastructure, and data platforms. Emphasis is placed on automation, operational excellence, and data platform reliability within a collaborative, service-oriented engineering environment. This is an Auxiliary (AUX) funded position, meaning employment is subject to funding availability.

Requirements

• Bachelor’s degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).
• All applicants must be authorized to work for any U.S. employer.
• Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Nice To Haves

• Bachelor’s degree in computer science, information technology, computer engineering, or a related technical field.
• Relevant certifications in DevOps and/or cloud engineering.
• Experience with infrastructure as code, automation, and cloud-based environments including tools such as OpenTofu and AWS CDK.
• Experience implementing deployment pipelines and supporting release management processes including tools such as GitHub Actions, CI/CD, AWS CodePipeline, Docker, and other tools.
• Experience working with database technologies such as MySQL, PostgreSQL, MariaDB, Aurora, Relational, NoSQL, and graph databases.
• Knowledge of database performance optimization, scalability, and operational reliability practices.
• Experience supporting enterprise or web-based systems in higher education or similarly complex environments.
• Familiarity with system testing, issue tracking tools, and change management practices.

Responsibilities

• Develops, modifies, and configures complex software applications, and integrates new system features to support operational and instructional needs.
• Creates and maintains scripts to automate data transfers, critical patch updates and infrastructure-as-code deployments in cloud environments.
• Monitors and oversees infrastructure for instructional and operational applications, including effective and efficient deployment, patching, and updates to maintain system integrity and reduce operational risk.
• Resolves ticket requests and responds to technical issues in a timely manner.
• Maintains and upgrades systems to deliver new features, apply bug fixes, and maintain a secure environment.
• Performs and validates system refreshes using structured troubleshooting methods and root cause analysis.
• Coordinates with software developers and systems engineers to implement and document critical processes, architecture, and service operation procedures ensuring consistency and adoption of industry/departmental best practices.
• Researches and evaluates new hardware, software, database, networking, and third-party applications to improve systems, processes, and pertinent standard operating procedures.
• Provides data and reports on system performance, monitoring, and scaling to support infrastructure budgeting decisions.
• Collaborates with University IT teams to implement institutional cloud infrastructure, information security, and other university policies for CDL's custom existing and new systems.

Benefits

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options
• Employee discounts, including tickets to many Orlando attractions
• Education assistance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level