Software Solutions Specialist
About The Position
Thinking about a change? We recognize that the construction industry is changing at a rapid pace and we continually strive to be at the forefront. Our core values empower people to deliver great careers to one another and develop creative solutions for complex problems on some of the most exciting projects. It doesn’t matter what your expertise and craft is – there are no boundaries. We are a group of professionals with a variety of expertise within pre-construction, construction, and post-construction. To learn more, check out our Cradle to Grave services and hear from our team directly about what a career at EllisDon could look like for you. As you can see, we are a diverse bunch. Above all, we are a group of individuals with unique experiences and at EllisDon, we choose to celebrate the strength in our differences, every day. EllisDon’s commitment to Inclusive Diversity is to work together to create an environment where every employee feels safe to be their true and authentic self. Ultimately, EllisDon’s purpose is to provide people with similar values the opportunity to achieve to their full potential; to deliver that opportunity for great careers to one another; and to contribute meaningfully to the community we share with others. In case you’re curious, here’s what the industry thinks of us and some of the impacts we've made to the communities we work in and our latest Impact Report, highlighting how we're putting our values into practice in areas such as the climate & environment, inclusive diversity, indigenous relations, and health and safety. EllisDon uses AI tools to assist in screening and assessing applicants for this position.
Requirements
- Possess a post-secondary degree/diploma in computer science, Information Systems, Business Technology Management, or a related field.
- Minimum of 1+ years of construction industry experience, preferably with technology consulting and execution.
- Familiarity with construction processes and construction technology.
- Proficiency in Microsoft Office is required.
- Experience with ServiceNow is a plus.
Responsibilities
- Lead the end-to-end software evaluation process by working cross-functionally with IT, Security, Legal, and vendors to ensure all third-party applications meet organizational compliance and standards.
- Act as a central point of contact for software-related inquiries, maintaining strong knowledge of ongoing initiatives and the capabilities of the Software Solutions team.
- Maintain and update ServiceNow Software Catalog, ensuring employees have clear visibility into approved tools and can request them through self-service.
- Ensure the ServiceNow CMDB is kept up to date with accurate software inventory, including key attributes such as data risk classification, ownership, and application details.
- Partner with business stakeholders to gather and refine requirements, providing guidance on best-fit solutions based on cost, functionality, security, and compatibility with the existing technology landscape.
- Champion standardized and scalable solutions aligned with enterprise strategy, while challenging and validating requirements to ensure optimal outcomes.
- Prepare and present recommendations, business cases, and reports to stakeholders and leadership.
- Support vendor management activities in collaboration with IT Purchasing, including contract negotiations and relationship management.
- Provide ongoing support throughout implementation, including guidance, onboarding, and issue resolution.
Benefits
- Continuous learning
- Opportunity for growth
- Competitive compensation package
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
