Software Solutions Architect

PSR Associates • Lansing, MI

3d • Hybrid

About The Position

PSR Associates is a consulting and talent solutions firm that connects qualified IT professionals with great opportunities. Whether you're looking for a contract or permanent position, we can help you find the right fit for your skills and experience. We have a team of experienced recruiters who know the IT industry inside and out, and we work with you every step of the way to ensure a smooth and successful transition. PSR Connecting Talent, Crafting Success. Software Solutions Architect We are seeking a Software Solutions Architect to join our team. The selected candidate will work a hybrid schedule consisting of two (2) days each week onsite in Lansing, MI (Wednesdays and Thursdays).and three (3) days each week remotely. Job Summary: The architect is responsible for leading the design, development, and implementation of enterprise-grade Salesforce solutions, ensuring architectural integrity, platform optimization, and alignment with strategic and operational goals. This includes transitioning legacy systems to a modern Salesforce-based platform, with a focus on Sales Cloud, Service Cloud, Experience Cloud, and Field Service Lightning (FSL).

Requirements

• 5+ years of experience gathering and analyzing business and technical requirements in collaboration with stakeholders
• Experience designing and implementing CI/CD pipelines, including pipeline-as-code, branching strategies, automated code reviews, and testing aligned with organizational goals
• Strong ability to communicate technical concepts clearly and effectively to both technical and non-technical audiences
• 2-3 Salesforce certifications required
• 5+ years of hands-on experience with Salesforce, SQL, Java, and web services development

Nice To Haves

• Salesforce Architect certification
• Experience working on enterprise-level implementations
• Database-related certifications
• 5+ years of experience working within Agile development environments
• Strong experience with Oracle SQL development, including query execution and performance tuning
• Experience working with DevOps practices, including automated builds, testing (regression/smoke), and multi-environment deployments
• Demonstrated ability to troubleshoot complex system issues and provide technical guidance/leadership to development teams

Responsibilities

• Leading end-to-end architecture and technical design of Salesforce solutions that support case management, field service operations, and user engagement.
• Conducting org health checks and platform assessments, and delivering actionable recommendations based on Salesforce best practices.
• Participating in Design & Discovery sessions and promoting the adoption of Salesforce’s Well-Architected Framework.
• Providing technical leadership and mentorship to development teams, including state employees and contractors.
• Collaborating with business analysts, product owners, and stakeholders to translate complex business requirements into scalable, maintainable Salesforce solutions.
• Overseeing proof-of-concepts (POCs) to validate technical feasibility and business value of proposed solutions.
• Ensuring secure application development lifecycle (SADLC) practices are followed throughout all phases of development and deployment.
• Setting the technical direction for MDHHS Child Welfare applications.
• Supporting 24/7 operations of Tier 2 applications like MiSACWIS, which serve over 8,000 users across state and private agencies.
• Ensuring compliance with security, performance, and regulatory standards.
• Serve as the development specialist responsible for the design, development, testing and documentation of the technical software solutions.
• Solve system design problems and programming issues.
• Ensure that the solutions are integrated and enhanced to meet the needs of the agency’s business plan.
• Lead development of software applications, server components and services using various development tools and State of Michigan approved/supported technologies.
• Plan/Coordinate integration of systems within the business area, external partners, state agencies, and hosting platforms.
• Design and implement application security that complies with State of Michigan policies.
• Lead/Direct impact analysis of changes due to legislation, requests, or changes in governmental and business processes.
• Review/Approve presentation materials for technical review meetings, approval sessions, application demonstrations.
• Ensure that technical design strategies or applications adhere to State and agency policies, standards, and guidelines.
• Review and approve State of Michigan system engineering methodology or other required technical deliverables.
• Provide technical leadership to the application development team, agency, and external groups
• Work with teams and product owners to refine SADLC, prioritize agile backlogs, and maintain release readiness/schedule.
• Ensure compliance with ECM standards and procedures across development, system test, user acceptance testing, security, and production environments, includes coordinating, creating, approving, and monitoring required work items.
• Make technical recommendation(s) and/or decision(s) for changes to the Bridges application based on user requirements.
• Solve complex system design and programming problems which ensure high security is addressed for client level of data.
• Plan for coordination, development, testing and integration of systems and data with Bridges.
• Research and evaluate relevant technology as it pertains to the business strategy
• Maintain thorough, up to date knowledge of programming techniques used in software development in line with the DTMB technology standards
• Recommend configuration management tool best practices.
• Identify/Share/Recommend improvements to tools and technology to development team and technical support staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior