Software Reliability Engineering Team Manager

Asahi Kasei•Charlotte, NC

2d•Hybrid

About The Position

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment. We are currently seeking applications to fill the following job opening: Company: Asahi Kasei America, Inc. Job Description: Position Type: Full time / HYBRID - Monday – Friday / 9am – 5pm (3 days a week in office) Location: 3540 Toringdon Way, Suite 200, Room 259, Charlotte, NC 28277 Description: Define team objectives and assign project and operational tasks to direct reports and manage various sized projects. Responsible for functional area technology evaluation, selection, implementation, and administration. Collaborate closely with the other IT team members at all levels, as well as business key-users when needed, to set priorities and schedule the team activities. Ensure Applications Availability and Performance Ensure safe Code Push execution Manage various sized Technical Projects Handle Technical Requests Focus on Continuous Improvement, be force of proposal of improvements Ensure knowledge sharing between the team members Tasks dispatching & delegation between the team members and organization of your team Ensure team service continuity Performance process handling: goals setting, mid-year and year end performance reviews Human Resources management: training, turn-over management (recruitment / worldwide) The position will be hybrid in Charlotte, NC office (3 days a week); and, work from home (2 days a week).

Requirements

Two (2) years’ experience as IT application support analyst, application analyst roles or closely related.
2 years’ experience with Software Reliability Engineering
2 years’ experience with Supporting Business Applications - Dynamics AX 4 and AX 2012, MES, internal manufacturing and quality related Applications
2 years’ experience with Separator business production processes
2 years’ experience with Leading a team of skilled engineers remotely
2 years’ experience with IT Software/Systems architectures
2 years’ experience with Microsoft Ecosystem (Windows Server, SQL Server, and IIS)
2 years’ experience with ERP Microsoft Dynamics AX 2012 and Dynamics 365 Finance/Operations
2 years’ experience with Web-related technologies
2 years’ experience with PowerShell scripting language
2 years’ experience with SQL and relational database fundamentals
2 years’ experience with Azure DevOps platform
2 years’ experience with Microsoft SCOM monitoring platform
2 years’ experience with Data Visualization tools
2 years’ experience with Monitoring platform
2 years’ experience with Supervision platform (SquaredUp)
2 years’ experience with ServiceNow Enterprise Service Management (ESM)

Responsibilities

Define team objectives and assign project and operational tasks to direct reports and manage various sized projects.
Responsible for functional area technology evaluation, selection, implementation, and administration.
Collaborate closely with the other IT team members at all levels, as well as business key-users when needed, to set priorities and schedule the team activities.
Ensure Applications Availability and Performance
Ensure safe Code Push execution
Manage various sized Technical Projects
Handle Technical Requests
Focus on Continuous Improvement, be force of proposal of improvements
Ensure knowledge sharing between the team members
Tasks dispatching & delegation between the team members and organization of your team
Ensure team service continuity
Performance process handling: goals setting, mid-year and year end performance reviews
Human Resources management: training, turn-over management (recruitment / worldwide)