Software Release QA Specialist

Fortinet•Burnaby, BC

2d•CA$85,000 - CA$104,000•Onsite

About The Position

Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network - today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks number one in the most security appliances shipped worldwide and more than 500,000 customers trust Fortinet to protect their businesses. We are committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact us at [email protected]. Fortinet is an equal opportunity employer. We value diversity in our company, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, military/veteran status or any other applicable legally protected characteristics in the location in which the candidate is applying.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, or a related field.
Minimum of four years of professional experience in a technical role.
Strong understanding of client-server architecture and internet protocols.
In-depth knowledge of the internet protocol suite, including ARP, MAC, IPv4, IPsec, TCP, UDP, HTTP, SSH, LDAP, DNS, DHCP, routing, and switching.
Over five years of hands-on experience with configuring and managing Windows and Linux servers, as well as virtualization technologies such as Windows Hypervisor and VMware.
Strong familiarity with QA processes and methodologies, along with software development fundamentals.
Proven ability to troubleshoot network and server issues using tools like packet sniffers, traceroute, process monitors, and Windows Event Viewer.
Experience with Python scripting and automation development.
Hands-on experience with Jenkins CI/CD pipeline setup and maintenance.

Nice To Haves

Familiarity with Docker containerization and container-based deployment environments is a plus.

Responsibilities

Execute test cases using both manual and automated testing techniques to ensure product quality.
Design, develop, and maintain software systems to enhance the functionality and reliability of our products.
Develop and maintain the test automation infrastructure and manage the QA lab environment.
Troubleshoot and resolve issues within our mission-critical cloud services, implementing proactive solutions to prevent future problems.
Create, maintain, and monitor internal service performance metrics.
Collaborate with software development, release QA, and system operations teams to improve and enhance products and services.
Work closely with R&D and technical support teams to track, troubleshoot, and resolve issues through the internal issue tracking system.
Participate in customer calls for real-time troubleshooting as needed.