Software Quality Engineer

Fiserv•King of Prussia, PA

1d•Onsite

About The Position

As a Software Quality Engineer at Fiserv, you will play a crucial role in ensuring the quality and performance of the company's software products. This position requires expertise in upholding high standards and delivering reliable solutions to clients. You will collaborate closely with development and product teams to identify issues, implement best practices, and drive continuous improvement in QA processes. This role offers a significant opportunity to leverage your skills to impact product offerings and the overall user experience.

Requirements

4+ years of experience in software quality assurance.
2+ years of experience in performance testing.
2+ years of experience building and maintaining automated tests for web applications and distributed systems.
Experience with end-to-end and API test automation frameworks (e.g., Playwright, Selenium, Cypress) and test design patterns.
Experience integrating automated tests into CI/CD systems (e.g., GitHub Actions, Azure DevOps, Jenkins, GitLab CI) using Git-based workflows.
Strong troubleshooting and root-cause analysis skills across services, logs, and environments.
Proven ability to work in an Agile/Scrum environment, participating in sprint planning and providing accurate testing estimates.

Nice To Haves

Familiarity with testing cloud-native and microservices architectures (Docker/Kubernetes) and comfort working in a Linux-based environment.
Experience utilizing observability tooling (Prometheus, Grafana, centralized logging) to improve test diagnostics and triage speed.
Exposure to contract testing, service virtualization, or integration test strategies for distributed systems.
Experience configuring reporting pipelines and quality dashboards (e.g., Allure, JUnit XML) that surface actionable insights for the team.
Participation in performance, load, or resiliency testing to ensure system stability under stress.
Practical experience with at least one back-end programming language (e.g., Java or Python).

Responsibilities

Assist in the development and maintenance of automated test cases spanning web UI, APIs, and backend services under the guidance of senior staff.
Utilize and learn established test frameworks, libraries, and tools (e.g., Playwright, Selenium) to execute and update existing test scripts.
Monitor and execute automated tests within the CI/CD pipeline.
Help identify environment readiness issues and assist in managing test data.
Continuously improve testing accuracy and reliability.
Identify and report flaky or non-deterministic tests.
Support senior engineers in improving test runtime and reliability.
Generate and publish test outcomes as standardized test reports (e.g., JUnit-style results, trend views) that provide actionable feedback to the product development team.
Investigate and triage initial test failures; provide detailed reports to help distinguish between product bugs and environment issues.
Collaborate with Software Engineers and Product teams to understand requirements and ensure test cases align with user stories.
Contribute to engineering excellence through the published documentation of test plans, scripts and results.
Actively participate in team meetings and code reviews to learn and adopt industry best practices for quality assurance.
Demonstrate a strong desire to learn new testing technologies and contribute to a culture of quality through proactive problem-solving.

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave