Software Quality Engineer III
About The Position
This Software QA Engineer role ensures high-quality video delivery and system stability across enterprise B2B products, commercial streaming applications, REST APIs, and backend billing integrations. Primary challenges include validating complex video distribution platforms and custom streaming experiences across diverse commercial verticals such as Hospitality, Healthcare, MDUs, and public venues. The position addresses potential risks in data integrity, billing pipelines, and network connectivity while maintaining seamless cross-platform functionality. Furthermore, the role leverages modern AI tools to streamline test planning, accelerate defect analysis, and optimize overall quality engineering processes.
Requirements
- Hands-on functional testing expertise and a strong track record of designing end-to-end test plans for native mobile applications (Android/iOS) or embedded video applications
- Critical experience inspecting backend network calls and testing RESTful APIs using tools like Postman, Charles Proxy, SOAP UI, or Swagger
- AI Application skills to enhance daily productivity, expand test coverage, and streamline defect analysis workflows
- Proficiency with JIRA and defect tracking tools within fast-paced Agile/Scrum environments
- Strong problem-solving, data interpretation, and cross-functional collaboration abilities to drive quality standards across deployment teams
- Bachelor’s Degree or 3-5 years relevant work experience (e.g. QA/Testing experience, Linux administration, test automation)
- 3-5 years of experience in QA/Testing or relevant technical operations
- At least 1 years of experience with: Manual and regression testing
- At least 1 years of experience with: Test automation development
Nice To Haves
- Understanding of B2B deployment environments across Hospitality, Senior Living, MDUs, or Commercial/Public Venue setups
- Familiarity with commercial property network topologies, IP networking fundamentals (TCP/IP, UDP, VLANs, DHCP, Wi-Fi routing), and Coax/RF distribution
- Exposure to test automation concepts (Selenium, Appium, Cypress, Python/Java) and Android Studio environments
Responsibilities
- Meticulously author, maintain, and execute comprehensive test plans that align with user story acceptance criteria across complex commercial streaming platforms and B2B video frameworks
- Validate Live Linear, On-Demand, and specialized interactive features across commercial Android apps, mobile platforms, and specialized hardware deployed in high-impact environments
- Utilize developer toolsets such as Android Studio, ADB commands, and Charles Proxy to capture Logcat traces, inspect API payloads, and simulate real-world network constraints
- Leverage cutting-edge AI tools to rapidly accelerate test case authoring, synthesize realistic test data, and perform root-cause defect analysis
- Conduct rigorous data integrity and system-level validation across core backend microservices, complex billing pipelines, and enterprise software suites
- Proactively log, categorize, prioritize, and track defects within JIRA while partnering with automation engineers to execute automated suites and cultivate scripting skills over time
Benefits
- Flexible spending accounts
- HSA
- 401(k) Plan with company match
- ESPP
- Career opportunities
- Flexible time away plan
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What This Job Offers
Job Type
Full-time
Career Level
Senior
