Software Quality Assurance Engineer (Remote - Louisiana Only)

Blue Cross and Blue Shield of Louisiana • Remote-LA, LA

1d • Remote

About The Position

Individuals within the Software Quality Assurance Engineer role deliver automated solutions for software processes. Plans, organizes, coordinates and tracks testing activities to ensure the successful deployment of projects. Uses technical skills, expertise and application knowledge to support clients, developers and testers. Provides knowledge transfer and training to the test team as needed. Performs or participates in various types of testing and post implementation reviews as determined by the project. Helps to ensure continuous improvement in Quality Assurance processes. A QA engineer is expected to: • Identify opportunities for inserting more quality within software processes. • Design and execute QA tests. • Run tests for databases, systems, networks, applications, hardware and software. • Identify bugs and quality issues in development, service or business processes. • Collaborate with other business units to understand the business and ensure their quality needs are being met. QA Engineers also interact with various development teams, project managers, internal and external customers, senior management, and external vendors. Members of this role understand how to create and execute functional testing so that they can support and enable key business processes. They must have an in-depth understanding of the business environment, and strong analytical and communication skills. Individuals must work well within a team environment. Accountable for complying with all laws and regulations associated with duties and responsibilities.

Requirements

• Bachelor's in Computer Science, Information Systems, Business Management required
• Four years of related experience can be used in lieu of a Bachelor’s degree.
• 3 years of experience with quality assurance testing.
• Experience with Epic Tapestry and Cheers, preferred
• Must have experience in a minimum of two of the following technical competencies: Selenium, .NET (C#, VB, etc.), VB Script, SQL, HTML5, JavaScript, NUnit, C, XML
• Requires knowledge and understanding of all phases of the Software Development Lifecycle (SDLC) using waterfall and agile methodologies
• Requires experience in computing systems and the applications development process, including programming languages, programming and analysis techniques, relational databases, operating systems, test planning, test methodologies, test data management, and testing databases
• Demonstrates ability to analyze and solve logical problems, such as those found in mathematics, statistics, etc
• Must be an independent self-starter with the ability to use cognitive thinking and logic to solve technical challenges
• Ability to create and run database queries and stored procedures
• Ability to develop, document and maintain functional test cases and other test artifacts such as test data, data validation and scripts
• Engineer test data from multiple sources to verify and validate test conditions
• Report and document defects found during testing and work across functional teams to resolve defects

Nice To Haves

• Residency in or relocation to Louisiana is preferred for all positions.

Responsibilities

• Works on medium complex projects with peers and more senior QA engineers.
• Works multiple projects as a team member.
• Works with project team and peers to understand customer needs.
• Develops and tests functional solutions such as databases, queries, views, reports, and dashboards, under supervision.
• Ensures testing and test design standards are adhered to.
• Responsible for peer test case reviews.
• Helps to troubleshoot defects and or enhancements to systems and software.
• Tracks performance and production issues.
• Escalates production issues as appropriate.
• Ensures the scripted code and tests are within required quality standards.
• Reports test/quality status and test results to all stakeholders for projects.
• Reports defects in the defect system and ensures the defects are tracked, retested, and closed in a timely manner.
• Works with senior QA engineers to keep customers informed about problems and resolutions.
• Tracks and reports out on issues and enhancement request for the business in a timely manner.
• Adheres to process, policies and standards.
• Works with senior QA engineers to keep customer informed about any quality issues.
• Tracks and reports out on issues and enhancement request for the business in a timely manner.
• Analyzes and tests new releases/versions of software.
• May participate in vendor evaluations.
• Understands business requirements and high-level understanding of the business needs.
• Reviews for non-conformity and gathers further information in response to routine problems.
• Identifies direct cause and effect relationships.
• Breaks down tasks and problems into manageable components.
• Solicits guidance as needed to assess importance and urgency.
• Escalates issues of a non-routine nature as needed
• Asks questions to determine the needs of a specific business function.
• Assessed the impact on business functional requirements prior to acting.
• Shares information in relation to procedures and routine activities.
• Provides guidance and advice.
• Suggests caution as appropriate.
• Asks questions that raise awareness and demonstrate insight
• Asks questions in response to clients' requests for assistance on day-to-day needs.
• Responds promptly and courteously.
• Updates clients on progress.
• Solicits support and guidance as needed and refers client requests appropriately
• Asks questions and solicits procedural information that explains how day-to-day tasks are conducted.
• Collates facts and data.
• Checks and monitors progress of activities in area of responsibility.
• Seeks out the appropriate people for guidance when needed to get things done
• Participates in problem-solving discussions and suggests ideas as opportunities arise.
• Accepts that new ways of doing things can improve individual and team results
• Asks questions to determine the needs of a specific business function.
• Assessed the impact on business functional requirements prior to acting.
• Asks questions in response to clients' requests for assistance on day-to-day needs.
• Responds promptly and courteously.
• Updates clients on progress.
• Solicits support and guidance as needed and refers client requests appropriately
• Applies the basic concepts and methodologies of the quality assurance and testing process.
• Seeks knowledge of quality assurance and testing functions methodologies and standards within the organization.
• Conducts quality assurance and testing on software units based on predefined test cases
• Perform other job-related duties as assigned, within your scope of responsibilities.

Benefits

• We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level