Software Quality Assurance Engineer

Mutualink Inc•Wallingford, CT

2d•$65,000 - $95,000•Onsite

About The Position

Mutualink is a leader in building safer and smarter communities through cutting edge technology solutions. We work hand-in-hand with our customers to enable their communities to be safer and more prosperous by connecting those who serve with on-demand, real-time, intelligent situational awareness and collaboration solutions. Mutualink’s Software Quality Assurance Team is seeking a talented Software Quality Assurance Engineer to join our team. Our mission is to work collaboratively with Product Development, Infrastructure Engineering, and Customer Support to deliver, monitor, and maintain Mutualink's products and services. We encourage critical thinking, discussion, and an ongoing desire to improve. We are a fast-growing company, and we reward initiative and hard work. Job Location: Mutualink’s R&D facility in Westford, MA

Requirements

Experience working with Linux and UNIX operating systems including command-line usage and basic scripting
Strong troubleshooting and problem-solving abilities in complex system environments
Basic networking knowledge
Ability to work with Linux machines and operate within in-office lab environments for required setups
Self-motivated, detail-oriented team player and ability to learn new technologies quickly
Ability to work independently as well as collaboratively with QA and Development team members
Excellent analytical skill and ability to work in a fast-paced, dynamic environment
Understanding of virtual machines (VMs) and complex lab environment topologies
Experience contributing to the release process and collaborating with Engineering and Deployment teams to assess deployment readiness
Knowledge of QA processes and methodologies, including defect tracking tools like JIRA and test management tools such as Zephyr

Nice To Haves

Experience configuring, using, and maintaining radio, network, telecom, and/or other hardware devices to test a software product (preferred but not required)
Knowledge of Docker and cloud platforms such as AWS is a plus
Familiarity with automation tools such as Java, Selenium, Appium, and JMeter (a plus)

Responsibilities

Develop comprehensive manual test plans and test cases for all Mutualink products
Perform manual test execution for core platforms (desktop, Android, and iOS)
Identify, document, and troubleshoot defects with clear reproduction steps, logs, and debugging details
Work effectively with Linux-based setup for testing, debugging and troubleshooting activities
Perform testing in complex lab environments, including required in-office presence to access hardware and system configurations
Work with automated testing systems and assist in writing/maintaining scripts as needed
Support testing involving networking, telecom, or hardware-integrated systems (as applicable)
Contribute to project teams for manual testing efforts
Participate in QA and project team meetings and contribute to overall test strategy