Software Quality Assurance Engineer

Wisepath Group•High Point, NC
•Remote

About The Position

This role protects release quality across web applications, APIs, and connected workflows, including intake, enrichment and qualification, routing, CRM delivery, automation, buyer integrations, and legal lead-delivery flows. Protects the quality and reliability of software releases and buyer implementations. Owns hands-on testing and QA process discipline across intake, verification, qualification, document delivery, routing, call transfer, and buyer integrations, while contributing limited business-analysis support to clarify requirements before development.

Requirements

  • 3+ years in software QA for web applications and APIs.
  • Strong manual test design, regression, exploratory, and edge-case testing.
  • API testing with Postman or comparable tools and working SQL knowledge.
  • Test automation experience with Playwright, Cypress, Selenium, RSpec/Capybara, or comparable frameworks.
  • Clear defect reporting, test documentation, acceptance-criteria writing, and analytical problem solving.

Nice To Haves

  • Ruby on Rails testing experience.
  • Lead generation, legal tech, call tracking, telephony, or high-volume integration testing experience.
  • Business-analysis exposure, CI test integration (e.g., GitHub Actions), and ISTQB or similar certification.

Responsibilities

  • Design and execute functional, regression, exploratory, API, webhook, and end-to-end tests; document defects; retest fixes; and build/maintain automated regression suites.
  • Maintain test plans, test-case libraries, release criteria, regression checklists, defect severity standards, QA metrics, and repeat-defect prevention.
  • Review specifications and user stories, write or refine acceptance criteria, map business flows, and flag gaps or ambiguous logic before development.
  • Validate backend behavior using database records and application logs; use SQL for test-data verification.
  • Log defects in ClickUp with reproducible steps, expected vs. actual results, environment details, logs/screenshots, and appropriate severity.
  • Participate in sprint planning/refinement and provide documented QA go/no-go recommendations based on established release criteria.
  • Partner with the Technical Project Manager on requirements and the Onboarding Developer on buyer setup validation.

Benefits

  • Benefit details are provided during the hiring process.
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