Software Quality Assurance Analyst

OPISystems•Calgary, AB

36d•CA$75,000 - CA$85,000

About The Position

OPIsystems Inc. is seeking a Software Quality Assurance Analyst to join our engineering team and play a key role in ensuring the quality and reliability of our custom IoT solutions. This is a hands-on role that blends hardware testing, embedded firmware validation, and web application QA. You’ll work closely with engineers to test a fully integrated system—from physical IoT devices in the field to cloud-connected web interfaces—helping ensure our products perform reliably in real-world conditions. If you enjoy working with both hardware and software, digging into complex systems, and solving challenging problems independently, this role is for you.

Requirements

Diploma or degree in Computer Engineering Technology, Electronic Engineering Technology, Software Engineering or a related field
Equivalent combination of education and hands-on technical experience will also be considered
2+ years in manual QA or hardware testing role for an embedded or IoT product, including functional and non-functional testing
Working with physical test hardware including flashing firmware and configuring devices.
Managing a hardware lab for long-term operation of test systems
Demonstrated experience writing and executing test plans, test cases, and defect reports across multiple layers of a product.
Understanding of embedded firmware concepts and IoT device architecture, including wireless communication, power management and OTA update processes.
Ability to read and interpret device logs, sensor data, and diagnostic data.
Ability to troubleshoot hardware devices using essential tools such as a multimeter, serial communication and command-line tools.
Ability to perform functional testing of browser-based applications, including testing across multiple browsers and screen sizes.
Basic understanding of how data flows through an IoT system, from device to cloud, and ability to identify where in the pipeline a defect originates.
Basic understanding of web application concepts including REST APIs, authentication, and real-time data display.
Basic scripting ability for log parsing, API calls, or test setup automation, preferably using Python.
Proficiency using a work management tool to define work and for tracking defects.
Proficiency with Windows or Linux operating systems, specifically using development tools, and devices that interact with the OS over COM port.
Preference to get hands-on with hardware in a lab setting, to investigate product features and troubleshoot issues.
Strong attention to detail with a structured, methodical approach to problem-solving.
Ability to work independently across multiple product layers without step-by-step direction.
Clear written communication for writing defect reports and test summaries that developers can act on immediately.
Comfortable working in a small team environment where roles overlap, priorities shift, and initiative is valued.

Nice To Haves

Basic understanding of agricultural concepts and technologies used.
Exposure to Agile/Scrum development environments.
Familiarity with IoT platforms or device management consoles.

Responsibilities

Set up, operate, and validate custom IoT devices across real-world and edge-case scenarios
Diagnose hardware and firmware issues using logs, serial consoles, and diagnostic tools
Test power systems, including solar-assisted and low-power device behavior
Reproduce defects by varying firmware, configurations, and environmental conditions
Collaborate with engineering to isolate root causes and document findings clearly
Independently test the full IoT solution stack (device → cloud → web app)
Validate firmware features like connectivity, data transmission, and OTA updates
Test web front-end functionality including dashboards, alerts, and device management
Verify APIs and data pipelines between devices and the web platform
Produce clear, actionable defect reports with logs, screenshots, and reproduction steps
Execute regression testing across firmware and web releases
Maintain and expand test coverage as features evolve
Perform long-duration testing to validate system stability
Identify trends and recurring quality issues across releases
Develop and maintain structured test plans and test cases
Create test environment setup guides (device provisioning, firmware flashing, etc.)
Align testing scope with release notes and product changes
Contribute to QA documentation and knowledge sharing
Log and track defects with detailed technical context
Retest fixes and validate resolution
Escalate critical issues that impact releases or field devices
Contribute to QA best practices and process improvements
Identify opportunities for automation and efficiency gains
Support agile team workflows and continuous quality improvement
Work closely with developers and product stakeholders
Assist with test environment setup and product validation
Support field testing, demos, or trials when needed
Stay current with IoT, embedded systems, and QA practices