Software Quality Assurance Analyst

NinthBrain•City of Frankenmuth, MI
•$60,000 - $68,000•Hybrid

About The Position

This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered. This position is fully remote; however, candidates must be available to attend in-person quarterly team meetings and company events. Join Our Team as a QA Software Analyst at Ninth Brain! Competitive salary $60,000- $68,000 Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented QA Software Analyst who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience. As a QA Software Analyst, you will: Ensure Software Excellence – Identify, document, and track bugs while ensuring our platform meets the highest quality standards. Collaborate with Developers – Work closely with our development team to understand features, troubleshoot issues, and improve product performance. Conduct Thorough Testing – Execute manual and automated test cases across various environments to validate functionality, usability, and security. Drive Continuous Improvement – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences. Maintain Ninth Brain’s Standard – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform. If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
  • 2-4 years of experience in software testing or quality assurance
  • 6 + months of experience working remotely
  • Strong knowledge or QA methodologies and testing types
  • Experience gathering requirements from stakeholders to define clear testing objectives
  • Proficiency in debugging techniques to troubleshooting issues effectively
  • Familiarity with Agile methodologies
  • Experience with testing in the .NET framework
  • Understanding of DevOps practices and their role in the software development lifecycle
  • Detail-oriented with a passion for improving product quality
  • Strong problem-solving skills and a collaborative mindset
  • Excellent analytical and communication skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Self-motivated, results-driven, and able to perform well under pressure

Nice To Haves

  • Certified Software Tester or Quality Engineer Certificate
  • Proficiency with Jira Platform
  • Experience in the EMS Industry
  • Experience with API testing tool (e.g. Postman, Hoppscotch)
  • Hands-on experience with test automation tool (e.g. Playwright)

Responsibilities

  • Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.
  • Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.
  • Identify, document, track software defects, and work with the development team to troubleshoot and resolve issues promptly.
  • Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.
  • Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.
  • Ensure that the final product aligns with client expectations and enhances overall user experience.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) retirement plan with company matching
  • Parental Leave
  • Disability Insurance
  • Group and Voluntary Life Insurance
  • A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO
  • Monthly stipend to offset phone and internet services for working remotely
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