Software Quality Assurance Analyst I

SKYGEN•Mequon, WI

2d•Hybrid

About The Position

This role is for a Software Quality Assurance Analyst I with a focus on manual testing and SQL. The position offers permanent remote work, with a preference for candidates local to Mequon who can work onsite two days a week. The analyst will be responsible for developing and executing quality assurance processes, plans, and tests to ensure software meets design requirements and stakeholder needs. This includes exploratory testing, interpreting test results, communicating findings, gathering customer feedback, and advocating for quality throughout the software development lifecycle. The role also involves understanding the broader impact of changes and ensuring data security.

Requirements

1 - 2 years of manual testing experience
Strong foundation in SQL
Bachelor’s Degree in Computer Science, Information Technology, Business or other related field or equivalent years of experience.
0-3 years of experience in a business setting engaging in analytic and/or quality assurance work.
Knowledge of software used to collect, manipulate, manage and analyze data.
High attention to detail.
Ability to solve complex technical problems.
Ability to forecast potential client issues or concerns.
Ability to think of creative solutions to systems based issues.
Highly organized and able to manage multiple projects and deadlines at once.
Excellent written and verbal communication skills.
Skill with Microsoft Office products.

Nice To Haves

Proficiency with SQL

Responsibilities

Develop quality assurance processes and procedures that will ensure that design requirements are satisfied, the solution operates as expected, and the needs of stakeholders are met.
Develop quality assurance plans designed to test programs per corporate and client requirements.
Test new or modified software programs using exploratory testing techniques.
Interpret test results utilizing a variety of methods for issue resolution.
Communicate test findings and feedback to team and stakeholders.
Participate in quality assurance testing strategy including creating, documenting, and maintaining tests.
Gather data on customer satisfaction and trends relating to product use to analyze and evaluate the effectiveness of quality assurance procedures.
Participate with Software Development team to advocate quality at all stages of software development life cycle.
Understand and communicate broader impact of changes on all areas of application related to area of expertise.
Ensure security of protected information throughout the software development cycle.