Software QA Manager
About The Position
As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2025 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans, eligibility begins on day one of employment Culturally focused on work/life balance, and the overall wellness of our employees Position Summary The Manager, Quality Assurance leads the QA function within DMA’s software development practice, ensuring the delivery of high-quality, reliable software solutions. This role is responsible for developing and executing testing strategies, managing QA resources, and driving continuous improvement in testing methodologies and automation. The manager collaborates with cross-functional teams to align QA efforts with business goals and product delivery timelines.
Requirements
- Bachelor’s degree in computer science, Information Technology, or related field.
- Minimum of 5+ years experience in software QA and/or development.
- Minimum of 3+ years in a QA leadership or management role.
- Proven experience in developing and executing testing strategies and plans.
- Strong understanding of Quality Assurance and Quality Control practices.
- Technical proficiency in SQL, relational databases, distributed systems, and web-based application architecture.
- Experience with automated testing tools, CI/CD pipelines, and batch processing.
- Experience with agile methodologies, SCRUM, the SDLC, and DevOps practices.
- Proficiency in tools such as Chrome, GitLab, Atlassian Jira, and automation frameworks.
- Excellent problem-solving, organizational, and multitasking skills.
- Strong verbal and written communication abilities.
- Ability to work under tight project timelines and manage multiple priorities.
- Ability to delegate effectively and motivate others.
- Flexible and able to adapt to changing priorities.
- Strong listening skills; trustworthy and dependable.
- Excellent leadership and problem-solving skills.
Responsibilities
- Oversee QA operations and software delivery quality across multiple projects.
- Develop and execute test strategies, plans, estimates, and schedules for new features and releases.
- Lead and mentor QA team members to achieve optimal performance and career growth.
- Manage talent acquisition and onboarding for the QA team.
- Champion department and corporate initiatives related to quality and process improvement.
- Collaborate with product owners, subject matter experts, and clients to define testable functional and non-functional requirements.
- Coordinate and participate in sprint planning, release readiness, and regression testing cycles.
- Define and implement automated unit and regression test cases.
- Ensure proper documentation of QA processes, test plans, and results.
- Facilitate communication across distributed teams to optimize resource utilization.
- Provide regular quality status reports to leadership and stakeholders.
- Demonstrate leadership abilities to our clients with the deployment of software upgrades, enhancements and fixes that are coordinated based on release schedules.
- Divide tasks into quantifiable subtasks, and reasonably predict the effort to complete the tasks.
- Ensure compliance with security, performance, and quality standards.
- Identify, manage, and mitigate technical and operational risks.
- Manage third party vendors and suppliers.
- Management and oversight of direct reports.
- Track actual hours against estimates, anticipate, and communicate deviations from original estimates to all stakeholders.
- Work with team members to ensure that software releases meet the defined security and quality assurance standards.
Benefits
- Employee-owned company
- 2025 Great Places to Work Certified
- Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
- Company paid parental leave
- Generous time off package
- Multiple benefit plans, eligibility begins on day one of employment
- Culturally focused on work/life balance, and the overall wellness of our employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
