Software QA Engineer

Cisco•Richardson, TX

19h•$103,200 - $146,800

About The Position

Our System Integration Test team is the backbone of Cisco’s wireless portfolio, ensuring seamless connectivity through rigorous, end-to-end validation of our access points, controllers, and cloud-managed platforms. We operate at the intersection of traditional networking and cutting-edge innovation, playing a critical role in how our products perform in complex, large-scale deployments. The team consists of highly collaborative, technical engineers who prioritize precision, deep analysis, and rapid iteration. We are particularly excited to be pioneering the integration of agentic AI into our testing workflows, transforming how we develop, analyze, and deploy robust wireless solutions. You will validate end-to-end wireless solutions, ensuring that our products deliver industry-leading reliability and performance in real-world network environments. Develop and execute sophisticated system-level test plans to identify high-impact defects early and maintain the integrity of our release readiness. Integrate AI agents into our CI/CD pipelines to automate test generation, accelerate failure analysis, and significantly optimize engineering productivity. Collaborate across development teams to drive root-cause investigations, acting as a trusted quality partner throughout the product lifecycle. Successfully executing these responsibilities ensures that Cisco continues to provide secure, high-performance connectivity in an increasingly complex digital landscape.

Requirements

Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, or related with 2+ years of experience.
Knowledge of TCP/IP, DHCP, DNS, VLANs, switching, routing, and authentication protocols.
Knowledge of Wi-Fi and IEEE 802.11 standards.
Experience configuring and troubleshooting network devices within a Linux command-line environment.
Experience in scripting or programming with Python to build and integrate automated tests.

Nice To Haves

Experience testing enterprise-grade wireless access points or LAN controllers.
Deep technical knowledge of Wi-Fi 6/6E/7, WPA2/WPA3, RADIUS, and EAP.
Hands-on experience building agentic AI workflows using RAG, tool calling, or orchestration frameworks.
Familiarity with network-debugging tools such as Wireshark, iPerf, and wireless spectrum analyzers.
Strong analytical and problem-solving skills with a proactive, quality-focused approach to cross-functional collaboration.

Responsibilities

Validate end-to-end wireless solutions, ensuring that our products deliver industry-leading reliability and performance in real-world network environments.
Develop and execute sophisticated system-level test plans to identify high-impact defects early and maintain the integrity of our release readiness.
Integrate AI agents into our CI/CD pipelines to automate test generation, accelerate failure analysis, and significantly optimize engineering productivity.
Collaborate across development teams to drive root-cause investigations, acting as a trusted quality partner throughout the product lifecycle.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year
1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday
paid year-end holiday shutdown
4 paid days off for personal wellness
16 days of paid vacation time per full calendar year (non-exempt employees)
flexible vacation time off program (exempt employees)
80 hours of sick time off provided on hire date and each January 1st thereafter
up to 80 hours of unused sick time carried forward from one calendar year to the next
Optional 10 paid days per full calendar year to volunteer
annual bonuses (for non-sales roles)