Software Project Manager

Saving-Sight•Kansas City, MO
•Onsite

About The Position

The Software Project Manager owns the software that supports Vital Tears operations, guiding it from planning through release so it meets the needs of staff and partners. The role sets product direction with stakeholders, leads development and quality efforts, and drives process improvements that help Vital Tears deliver on its mission. The position is full-time, salaried, and on-site in Kansas City, Missouri.

Requirements

  • Demonstrated experience in project management involving software development.
  • Knowledge of project management and the software development life cycle, including quality assurance and user acceptance testing.
  • Advanced knowledge of Microsoft operating systems, Microsoft Office, databases, and web-based applications.
  • Ability to learn business processes and apply that understanding to software systems that meet user and business needs.
  • Strong written, verbal, and interpersonal communication skills with technical and non-technical audiences.
  • Organization, problem-solving, and attention to detail.
  • Ability to lead projects and teams from start to finish and complete them on schedule.
  • Ability to think strategically and plan work around goals and objectives.
  • Ability to work independently with limited direction and as part of a team.
  • Ability to manage multiple priorities.
  • Must maintain a valid driver's license, current auto insurance, an acceptable driving record as determined by the organization, and reliable transportation.
  • In the last five years, must have zero major moving violations and fewer than three minor moving violations.
  • Must not require current or future sponsorship for employment authorization.

Nice To Haves

  • Bachelor's degree, or an equivalent combination of education and experience.
  • Experience with Microsoft Dynamics software.

Responsibilities

  • Lead software development projects for Vital Tears operational systems from conception and planning through execution, testing, training, and close-out.
  • Define product vision, roadmap, features, and release content in partnership with developers, designers, and stakeholders.
  • Prioritize the product backlog and ensure features and updates are delivered on schedule.
  • Improve workflows by conducting user research, gathering feedback, and applying insights to product development.
  • Manage quality assurance, quality control, and user acceptance testing for releases and bug fixes across Vital Tears systems, including MS Dynamics CE and Business Central.
  • Oversee software development, troubleshooting, and documentation processes, and help resolve software issues.
  • Coordinate user instructions, training materials, and other documentation, and train staff on software updates.
  • Act as liaison between software developers and software users by translating technical terminology, clarifying responsibilities, scheduling decision points, and documenting agreements.
  • Collaborate with internal departments and external partners on Vital Tears projects and initiatives.
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