Software Product Manager
About The Position
As a Software Product Manager, you will be responsible for the ownership, development, and continuous improvement of enterprise software solutions that support our business operations including HRIS, CRM, billing, and other internal platforms. You will serve as the primary product lead across these systems, ensuring they meet evolving business needs, comply with relevant regulations, and scale with our growth. You will act as a cross-functional bridge between business stakeholders and technical teams, translating user needs into actionable software development initiatives, while collaborating across departments to define product strategy, manage roadmaps, and deliver exceptional value.
Requirements
- 3+ years of experience in product management, preferably in enterprise software environments.
- Demonstrated experience managing multiple software systems or platforms simultaneously.
- Proven experience working with cross-functional teams and managing software development lifecycles.
- Strong understanding of Agile methodologies and user-centered design principles.
- Excellent communication skills, capable of translating technical topics for non-technical audiences.
Nice To Haves
- Experience with HRIS, CRM, billing systems, worker’s compensation insurance, or other enterprise platforms is a plus.
- Experience with telemedicine, healthcare workflows, or clinical systems is a plus.
- Familiarity with tools such as Azure DevOps, Confluence, Figma, or similar platforms.
Responsibilities
- Own and evolve product roadmaps for multiple enterprise software systems in alignment with business and operational goals.
- Prioritize features, integrations, and improvements based on user impact, business value, and technical feasibility.
- Collaborate with executive leadership to define strategic objectives that leverage technology for scalable business outcomes.
- Serve as the primary interface between operational, IT, clinical, and executive teams for all enterprise software initiatives.
- Lead stakeholder interviews, workflow analysis, and user testing to continuously refine application usability.
- Advocate for real-world business and clinical needs by working closely with physicians, care coordinators, and administrative staff.
- Communicate product plans, development progress, and challenges in a clear, non-technical manner.
- Create detailed product requirements, user stories, and acceptance criteria across multiple software platforms.
- Maintain a prioritized backlog of features, bugs, and enhancements for each system.
- Support Agile practices including sprint planning, backlog grooming, and iterative delivery.
- Ensure all releases are tested, documented, and implemented with minimal disruption to end users.
- Champion UX/UI improvements to ensure intuitive and accessible applications across the enterprise software portfolio.
- Develop training materials and onboarding documentation for new features and system changes.
- Monitor user adoption and gather feedback post-deployment to iterate and optimize software experiences.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
