Software Packaging Engineer

PDQ

4h • Remote

About The Position

Packages are the instructions PDQ products use to install, update, configure, and uninstall software on managed devices. We’re seeking a candidate to build new packages and update existing ones in PDQ’s package library, which is used across PDQ Connect, Deploy, Inventory, SmartDeploy, and SimpleMDM. Candidates should bring some technical experience from a prior technical role, such as desktop support engineering or system administration. Candidates should be able to follow existing processes as well as work through challenging and unique packaging situations regularly. Having the ability to identify and implement automated solutions is a plus.

Requirements

• 2+ years of experience in a technical role such as desktop support engineering or system administration.
• Exceptional attention to detail, dedication to quality, and a drive to completion while performing a single task for an extended period.
• Exceptional troubleshooting and problem-solving skills.
• Ability to figure things out when nobody hands you the answer, then share what you learned with the team.
• Ability to work effectively without close supervision.
• Some QA experience.

Nice To Haves

• Preferably have worked in a highly regulated industry like government, healthcare, or finance and understand the necessity of following policy and procedure.
• Extensive QA experience is extra credit.

Responsibilities

• Use existing tools and processes to add and update packages in PDQ’s package library.
• Troubleshoot and solve complex package bugs and failures.
• Collaborate with packaging team members to improve processes and tools.
• Work on packaging needs across various operating systems, including Windows and macOS.
• Test and validate packages before they ship to customers.
• Answer packaging questions from the solutions team and other PDQ Package Library stakeholders.
• Provide packaging input to Product and Development on upcoming initiatives.

Benefits

• 4-Day Work Week
• Equity Participation
• Managers who champion professional development
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Company Match of the first 6% of your employee deferrals
• Flexible Paid Time Off Policy
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed