Software Operations Specialist (12 month duration)
About The Position
Nuro is seeking a Software Operations Specialist for a 12-month term to support quality control, tool testing, and workflow improvement across internal systems used in robotics and autonomy development. This is a hands-on, execution-focused role where you will review software outputs, test internal tools, reproduce issues, and document findings that improve system reliability and team efficiency. The role emphasizes precision and consistency, with clear processes and direct support from an Operations Lead. Your work directly impacts the reliability of self-driving vehicles by ensuring data accuracy and system integrity.
Requirements
- 1–3 years of experience in QA, software testing, operations, content review, or a closely related field.
- Familiarity with U.S. roadways and driving behavior.
- Demonstrated ability to apply evaluation criteria consistently across high volumes of work without losing precision.
- High attention to detail: you catch what others miss and document it in a way that someone else can immediately act on.
- Clear, specific written communication: defect notes that describe exactly what failed, how to reproduce it, and what the impact is.
- Comfort learning new tools and working across technical systems without needing everything explained upfront.
- Reliable and self-directed: you meet cadences and deadlines consistently without needing to be chased.
Nice To Haves
- Experience with mapping, 3D tools, or visual software.
- Experience reviewing outputs across multiple modalities such as text, image, sensor data, or video.
- Exposure to robotics, autonomy, or ML training data production environments.
- Bachelor's degree.
Responsibilities
- Review annotated datasets and labeling outputs for quality and consistency across robotics and autonomy workflows.
- Apply defined QC rubrics to evaluate outputs as pass, fail, or needs review, documenting specific defect types clearly: incorrect output, regression, edge-case failure, data inconsistency, or tool behavior deviation.
- Maintain a clean, complete review log for every item assessed.
- Test internal tools across standard workflows and exception scenarios as directed by the Operations Lead.
- Reproduce reported bugs reliably and validate fixes with clear supporting documentation including steps taken, inputs used, expected versus actual behavior.
- Track test coverage across tools, workflows, and edge cases, and flag discrepancies before each cycle begins.
- Submit completed QC and testing logs on the agreed cadence, flagging urgent or high-severity defects the same day.
- Write defect notes that are specific, reproducible, and immediately actionable.
- Escalate any case where the rubric or test plan is ambiguous or doesn't cover the scenario.
- Flag recurring defects, systemic issues, or documentation gaps when you notice patterns across multiple items.
- Contribute structured feedback to improve QC processes, testing methods, and internal documentation over time.
- Collaborate with operations and engineering teams to communicate findings and support prioritization, routing formal feedback through the Operations Lead.
Benefits
- Base pay is one part of your total compensation package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
