Software Mission Specialist

UFORCE

2d • Onsite

About The Position

As a Mission Software Specialist at UFORCE, you’ll help customers deploy, operate, and sustain our software-enabled autonomous systems in real-world mission environments. You’ll be the technical bridge between customers, field operations, product, and engineering—owning software deployment, configuration, troubleshooting, and operational readiness in the field. From preparing a system for deployment to resolving an issue during a customer mission, you’ll take responsibility for making the software work where it matters. This is a hands-on, customer-facing technical role for someone who enjoys working across software, networking, and edge-compute systems. You’ll work independently, travel frequently, and turn field experience into better products and more repeatable deployments.

Requirements

• Hands-on experience administering Linux systems and independently deploying, configuring, and troubleshooting software.
• Practical experience with Docker and containerized applications, including diagnosing container failures and managing software upgrades and rollback.
• Strong networking fundamentals, including TCP/IP, Ethernet, routing, VLANs, VPNs, DNS, DHCP, and firewalls, with the ability to diagnose connectivity and bandwidth issues.
• Ability to use SSH, logs, and system-health diagnostics to isolate problems across software, network, compute, and hardware interfaces.
• Ability to write or modify Bash or Python scripts and use Git and version-control workflows.
• Understanding of software release and CI/CD fundamentals, configuration management, and deployed or edge-compute environments.
• A structured approach to troubleshooting, with sound judgment under time pressure and incomplete information.
• Clear communication with both operators and engineers, including the ability to explain technical problems, document solutions, and deliver practical training.
• Ability to work independently in fast-moving environments, coordinate across teams, and own problems through resolution without constant engineering support.
• Willingness and ability to travel frequently and support field operations, including in austere or high-pressure environments.

Nice To Haves

• Experience with autonomous vehicles, robotics, UAS, USVs, or other mission systems.
• Experience with Kubernetes, Helm, Ansible, Terraform, or similar orchestration and infrastructure tools.
• Backend development experience with Node.js and Python, including services, APIs, messaging, and system integrations.
• Experience with ROS or ROS 2, MAVLink, or CAN/CANbus.
• Hands-on experience with NVIDIA Jetson, Raspberry Pi, or similar edge-compute hardware.
• Familiarity with TAK, ATAK, tactical networks, Starlink, or satellite communications.
• Experience with cloud-connected and disconnected-edge architectures.
• An active security clearance.
• Previous forward-deployed, military, maritime, or expeditionary experience.

Responsibilities

• Deliver mission-ready deployments. Install, configure, validate, update, and roll back software at customer and field locations. Complete readiness and acceptance testing, maintain clear documentation, and prevent avoidable configuration errors.
• Keep systems operational in the field. Diagnose and resolve software, network, compute, and integration issues during testing, training, demonstrations, and customer missions. Use structured fault isolation to distinguish configuration, hardware, software, and operator issues.
• Give engineering actionable evidence. Capture logs, system context, and reproduction steps; produce clear bug reports; and translate operator feedback into prioritized product requirements. Escalate appropriately while retaining ownership through resolution.
• Build customer independence. Train operators and maintainers to use, troubleshoot, and sustain the system safely. Keep technical guidance current and help customers carry out routine recovery procedures without continuous support.
• Make deployments repeatable. Develop and improve configuration baselines, checklists, deployment automation, and troubleshooting playbooks to reduce deployment time and undocumented field fixes.
• Build trust through technical ownership. Communicate clearly with customers and internal teams, surface operational risks early, and balance immediate mission needs with long-term product improvements.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed