Software Engineering SMTS, Salesforce

Salesforce•San Francisco, CA

9d•Hybrid

About The Position

As a Senior Member of Technical Staff (SMTS), you will be a key technical contributor who designs, develops, and delivers high-quality Salesforce solutions. This role combines deep technical expertise with collaborative problem-solving to drive innovation and business impact. You will take ownership of complex technical challenges and implement scalable solutions that align with enterprise objectives.

Requirements

8+ years of hands-on experience in the Salesforce ecosystem with demonstrated independent delivery
Advanced proficiency in Apex development, including triggers, batch processing, queueable Apex, and asynchronous patterns
Strong expertise in Agentforce, Agent Builder, and Salesforce AI features
Experience with Lightning Web Components (LWC) and the Lightning UI framework
Proficiency in REST/SOAP APIs, web services, and integration patterns (event-driven, batch, real-time)
Deep understanding of Salesforce platform fundamentals: data model, security model, order of execution, and governor limits
Experience with test automation (Apex tests, integration testing, regression automation)
Solid experience with Sales Cloud and Service Cloud configuration and customization
Proficiency with Git, modern IDEs (VS Code, IntelliJ, Eclipse), and CI/CD tools (Jenkins, GitHub Actions, GitLab CI)
Experience with Agile methodologies (Scrum, Kanban)
Relevant Salesforce certifications (Platform Developer I & II, Administrator)

Nice To Haves

Experience with Salesforce DX, scratch orgs, and CLI tools
Familiarity with MuleSoft AnyPoint Platform for enterprise orchestrations
Experience with managed packages, unlocked packages, or AppExchange development
Knowledge of CMDB and ITIL Service Configuration

Responsibilities

Design and implement complex Salesforce solutions across Sales Cloud, Service Cloud, and custom applications
Develop solutions using Agentforce, Agent Builder, and AI-driven Salesforce capabilities
Build sophisticated automation using Flow Builder, including orchestration, screen flows, and auto-launched flows
Write clean, efficient, and well-documented Apex code following platform best practices and design patterns
Design integration solutions using REST APIs, Platform Events, Change Data Capture, and infrastructure discovery tools
Analyze Salesforce releases and proactively recommend features that add business value
Troubleshoot complex platform issues using deep understanding of Salesforce architecture, order of execution, and governor limits
Leverage AI-assisted development tools (e.g., Cursor, GitHub Copilot, Agentforce) to accelerate delivery and enhance code quality
Utilize advanced developer tools including Apex Log Analyzer, Query Plan Tool, and Event Monitoring
Partner with Business, Product, Architecture, Engineering, and QA teams to deliver scalable, high-performance solutions
Participate in solution design sessions, providing technical recommendations and architectural input
Collaborate on roadmap planning and contribute to architectural decision-making
Mentor and develop team members through knowledge sharing and code reviews
Contribute ideas and feedback across the team's portfolio of projects
Design hierarchical data models and self-referential relationships for Configuration Item (CI) dependency mapping
Implement ITIL Service Configuration Management principles
Build automated data reconciliation and normalization rules