Software Engineering MTS

Salesforce•San Francisco, CA

3d•$117,200 - $194,299

About The Position

Salesforce is seeking a Software Engineering MTS (Member of Technical Staff) to join the GUS (grand-unified system for agile work tracking) engineering team. GUS is a critical internal platform used by thousands of Salesforce engineers daily for planning, building, and shipping products. The team is responsible for the backend services, platform integrations, and AI-assisted developer tooling that ensure GUS is fast, reliable, and intelligent. This role involves designing and building backend services for agile tooling, integrating GUS with the broader Salesforce ecosystem, and pioneering AI-assisted developer workflows to enhance engineer productivity. The company emphasizes customer trust through a fast and secure platform.

Requirements

BS or MS in Computer Science or equivalent practical experience.
3–5 years of professional software engineering experience building and operating production services at scale.
Strong proficiency in a modern backend language (Java, Apex, or equivalent) and experience with large, complex codebases.
Experience designing and consuming APIs and building integrations between systems.
Solid grounding in data modeling, relational databases, and distributed-systems fundamentals.
Demonstrated ability to own features end to end and deliver high-quality code in a fast-paced, agile environment.
Strong analytical, troubleshooting, and communication skills.

Nice To Haves

Experience with AI-assisted development tooling — LLM-backed agents, coding assistants, or automation — and a point of view on applying them to real engineering workflows.
Experience building on or extending the Salesforce Platform (Apex, LWC, platform APIs).
Familiarity with agile tooling and engineering-productivity systems.
Experience with cloud-native technologies (Docker, Kubernetes) and CI/CD pipelines.
Experience with observability and performance tooling (Splunk, Grafana, or equivalent).
Ability to influence across teams and consult on design and architecture beyond your immediate scope.
A track record of mentoring peers and elevating team practices.

Responsibilities

Design, build, and operate backend services powering GUS agile tooling — work items, planning, sprints, and reporting.
Build and maintain platform integrations connecting GUS with other Salesforce systems, APIs, and data pipelines.
Develop AI-assisted developer tooling — agents, automation, and intelligent workflows — that improve how engineers interact with GUS.
Own features end to end: design, implementation, testing, deployment, and production operation.
Write high-quality, well-tested, maintainable code and raise the quality bar through code review.
Partner with product managers, designers, and engineers across teams to translate requirements into reliable, scalable solutions.
Diagnose and resolve production issues, root-cause them, and drive action plans that prevent recurrence.
Mentor engineers, share knowledge, and contribute to the team's technical direction and standards.