Software Engineering Manager 3 (Automation Delivery)

U.S. Bank•Brookfield, WI

1d•$133,365 - $156,900•Hybrid

About The Position

The Software Engineering Manager, Automation Delivery leads a team responsible for designing, developing, deploying, and supporting enterprise automation solutions across robotic process automation and workflow automation platforms, including Microsoft Power Automate Desktop Unattended and Automation Anywhere. The role is accountable for delivering scalable, secure, and resilient solutions that improve operational efficiency, reduce risk, and enable business transformation. The manager partners with business stakeholders, product owners, architects, platform engineering teams, and risk and compliance partners to set delivery priorities, govern development practices, and implement automation initiatives in a highly regulated environment. The role combines people and technology leadership with delivery accountability and operational ownership.

Requirements

Bachelor's degree or equivalent work experience.
Six to eight years of relevant technical experience.
Five or more years leading a software engineering team, preferably in RPA.
Complete understanding of the team's domain and objectives, including adjacent teams' business domains.
Understanding of features, affected users and flows, and feature purpose.
Comprehensive understanding of business strategy and how technical and engineering strategy align with it.
Advanced knowledge of information systems technology and software development processes and tools, especially industry-specific applications.
Strong knowledge of Agile, Scrum, SAFe, engineering delivery practices, and technology transformation programs.
Strong analytical, product management, and tactical planning skills.
Excellent verbal and written communication skills, including communicating with engineers, product owners, scrum masters, third-party vendors, and customers.
Demonstrated management, leadership, and interpersonal skills.
Ability to work from a U.S. Bank location three or more days per week.

Nice To Haves

Experience leading enterprise automation programs or Automation Centers of Excellence.
Experience with AI-enabled automation solutions.
Knowledge of Azure services, Microsoft Power Platform governance, and application lifecycle management.
Experience integrating automation solutions with enterprise platforms such as ServiceNow, APIs, databases, and cloud services.
Familiarity with operational monitoring, observability, and automation platform administration.
Relevant certifications in Microsoft Power Platform, Automation Anywhere, Azure, or related technologies.

Responsibilities

Lead, coach, and develop a team of automation engineers and developers.
Establish delivery goals, performance expectations, and career development plans; support workforce planning, hiring, onboarding, and succession planning.
Foster accountability, innovation, continuous improvement, and operational excellence.
Manage automation solutions from intake through production support and prioritize portfolio work to maximize business value and delivery capacity.
Ensure solutions meet functional, technical, operational, and compliance requirements.
Partner with business stakeholders to identify automation opportunities and define implementation roadmaps.
Drive migration and modernization efforts across automation platforms.
Provide technical oversight for Power Automate Desktop Unattended and Automation Anywhere solutions.
Ensure adherence to enterprise architecture, development standards, and automation best practices.
Collaborate with Infrastructure to guide design decisions involving resilience, scalability, security, monitoring, and maintainability.
Review solution designs, code quality, testing strategies, and deployment readiness.
Promote reusable components, standards, and automation frameworks.
Ensure automation solutions comply with enterprise security, audit, risk, and regulatory requirements.
Partner with governance and platform teams to enforce standards for credential management, access controls, logging, monitoring, and change management.
Support audit reviews, risk assessments, and remediation activities, and establish controls for production stability and operational supportability.
Oversee production support and incident management processes; monitor platform health, automation performance, service levels, and operational metrics.
Lead resolution of critical incidents and automation outages, and drive improvements to reliability and technical debt.
Build relationships with business leaders, technology partners, and executive stakeholders; communicate delivery status, risks, dependencies, and outcomes.
Develop business cases and automation roadmaps aligned with organizational objectives and advise on automation strategy and platform adoption.

Benefits

Healthcare, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.