Software Engineering Manager

Jorie AI•Oak Brook, IL
•Remote

About The Position

Jorie AI is seeking a Software Engineering Manager to lead and grow a team of Software Engineers at SE I, SE II, and Senior levels building intelligent automation solutions for healthcare Revenue Cycle Management (RCM). The manager balances hands-on technical leadership with people management in an agile delivery framework, guiding the delivery of reliable, scalable, and compliant automation systems using technologies including Python, Selenium, OpenCV, and Azure. The role owns hiring, engineer development, performance, and team delivery commitments. It partners with operations, clinical, and executive stakeholders to align engineering work with business priorities, and ensures that team deliverables meet healthcare privacy and security requirements. The position is remote within the United States, excluding candidates from New York, California, and Washington state. Regular hours are Monday through Friday, 8:00 AM to 5:00 PM CST, with flexible hours potentially required based on business needs. Candidates must be legally authorized to work in the USA. Contractors, C2C arrangements, visa sponsorship, and recruiting agencies are not accepted.

Requirements

  • Strong Python software development background with enough hands-on depth to review and reason about automation code daily.
  • Clear understanding of automation, RCM workflows, and the healthcare technology landscape.
  • Fluency with Git and collaborative development workflows, including feature branches, code reviews, and pull request discipline.
  • Demonstrated experience managing or leading software engineers at multiple seniority levels.
  • Deep understanding of healthcare data privacy requirements, including HIPAA and HITRUST.
  • Ability to balance people leadership with delivery accountability in a fast-paced, production-focused environment.
  • Strong analytical and problem-solving skills, with comfort navigating ambiguity.
  • Exceptional communication skills and ability to translate engineering detail into business impact.
  • At least 7 years of professional software development experience, including at least 2 years in an engineering management or team-lead role.
  • Track record of developing engineers' skills and careers, building clear development paths, and fostering continuous learning and feedback.
  • Experience owning end-to-end delivery of complex automation or software projects, including scope management, risk mitigation, and stakeholder reporting.
  • Must be legally authorized to work in the USA.

Nice To Haves

  • Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent experience.
  • Ability to engage credibly in technical discussions about Python automation, Selenium, OpenCV, AI/ML tooling, and Azure cloud services.
  • Sufficient hands-on engineering background to earn senior engineers' trust and make informed decisions about architecture, tooling, and technical debt.
  • Familiarity with EHR and billing systems, healthcare web portals, and revenue cycle management automation.
  • Experience with Microsoft Azure services such as Azure Functions, Logic Apps, Key Vault, App Services, and Azure DevOps.
  • Familiarity with logging, alerting, and observability practices.

Responsibilities

  • Lead, mentor, and develop Software Engineers across SE I, SE II, and Senior levels; conduct regular one-on-ones, performance reviews, and career-development conversations.
  • Own the engineering hiring lifecycle, including sourcing, interviewing, and onboarding.
  • Provide technical leadership, guide architectural decisions, participate in design reviews, and help ensure production-grade Python automation solutions.
  • Own team delivery commitments, remove blockers, manage priorities, and ensure projects ship on time and meet quality and compliance standards.
  • Review team pull requests and provide constructive feedback that promotes code quality, consistency, and engineering growth.
  • Lead sprint planning, standups, retrospectives, and iterative agile delivery practices.
  • Establish and improve standards for code quality, testing, documentation, security, and CI/CD practices.
  • Serve as the primary engineering contact for operations, clinical, and executive stakeholders; translate business needs into engineering priorities and communicate progress.
  • Ensure deliverables adhere to HIPAA, HITRUST, and healthcare data security requirements, and promote a culture of compliance.
  • Improve team workflows, development processes, and automation practices to increase reliability, velocity, and engineering satisfaction.
  • Coordinate dependencies with other engineering teams and business units, and represent the team in planning, roadmap, and prioritization discussions.
  • Evaluate and recommend tools, platforms, and technologies, including Azure services, AI/ML capabilities, and RPA tooling.

Benefits

  • 401(k) matching up to 4%.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Long- and short-term disability insurance.
  • Employer-paid life insurance of $25,000.
  • Two weeks of PTO.
  • Ten and a half holidays.
  • Flexible work environment and work-life balance.
  • Growth and advancement opportunities.
  • Collaborative and friendly company culture.
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