Software Engineering Manager, Cloud Engineering

Mozilla

About The Position

Mozilla is seeking a Software Engineering Manager in its Cloud Engineering organization to lead improvements to the internal developer platform that supports agentic and human-driven workloads. The role covers cloud and agentic infrastructure cost optimization; service health and observability standards; security improvements in partnership with Product Security; infrastructure for developer AI use cases; incident management, including auto-remediation and follow-ups; Kubernetes networking and business continuity/disaster recovery; and CI/CD improvements using tools such as GitHub Actions and ArgoCD. The manager will enable service teams and their agents to take ownership of operational excellence. The role leads and grows an engineering team focused on automation, self-service tooling, and data-driven delivery engineering. It owns design and architecture for MozCloud Platform services, maintains roadmaps across multiple areas in alignment with organizational strategy, and drives cross-functional collaboration to deliver platform milestones. The manager champions operational excellence and innovation, develops scalable user- and agent-centric solutions, and ensures high standards for security, compliance, reliability, and usability.

Requirements

Hands-on experience leading an organization through the transition to agentic software development.
10 or more years of software engineering experience, including at least 5 years of team management.
Track record leading large-scale organizational and technical transformations anchored around cloud-native platforms and services.
Deep expertise in Kubernetes containerized production infrastructure frameworks and tooling, including Kubernetes, Terraform, Helm charts, Prometheus, Grafana, IAM, IdP, WAF, Gateway API, and related tooling.
Proficiency with multiple cloud platforms, particularly GCP.
Strong leadership and communication skills, with the ability to align technical initiatives with strategic user and organizational objectives.
Self-starter who thrives in ambiguity.
Curiosity and interest in learning new things.
Commitment to Mozilla's values: welcoming differences, being relationship-minded, practicing responsible participation, and having grit.

Nice To Haves

Knowledge of cloud security principles.
Involvement in open-source software.

Responsibilities

Lead and grow a high-performing engineering team focused on automation, self-service tooling, and data-driven delivery engineering.
Lead design and architecture for MozCloud Platform services, establishing and improving repeatable patterns.
Manage team roadmaps across multiple focus areas in alignment with organizational strategy.
Drive cross-functional collaboration to achieve project milestones across the infrastructure platform components owned by the team.
Champion operational excellence, innovation, and scalable user-centric and/or agent-centric solutions.
Ensure high standards for security, compliance, reliability, and usability.
Improve Mozilla's cloud and agentic infrastructure cost management (FinOps).
Set standards for observability and make them easy for teams to follow.
Implement security improvements in partnership with Product Security.
Support infrastructure for developer AI use cases.
Build upon the incident management program, including auto-remediation and follow-ups.
Support Kubernetes fundamentals, including networking and business continuity/disaster recovery for platform teams.
Improve the CI/CD system, centered on tools such as GitHub Actions and ArgoCD.
Enable service teams and their agents to own operational excellence.

Benefits

Performance-based bonus plans for all regular employees.
Medical, dental, and vision coverage.
Retirement contributions with 100% immediate vesting, regardless of employee contributions.
Quarterly all-company wellness days.
Country-specific holidays and a day off for the employee's birthday.
One-time home office stipend.
Annual professional development budget.
Quarterly well-being stipend.
Paid parental leave.
Employee referral bonus program.
Other benefits, including life/AD&D insurance, disability coverage, and an employee assistance program; availability varies by country.