Software Engineering Manager

Intermex Wire Transfer•Miami, FL

About The Position

International Money Express, Inc. (NASDAQ: IMXI), is one of the nation’s leading omnichannel money transfer services to Latin America. With double-digit increases in all of the Company’s key financial performance measures, the Company continues its four-year track record of exceptional earnings growth as a public company. Join our Team! Intermex is seeking an Engineering Manager to lead the growth, effectiveness, and performance of our software engineering organization. This role is responsible for developing engineering talent, improving organizational maturity, driving delivery excellence, and creating a culture of accountability, ownership, innovation, and continuous improvement. The Engineering Manager will partner with Product, QA, Platform Engineering, Security, Data, Operations, and business stakeholders to ensure Engineering consistently delivers secure, scalable, reliable, and high-quality solutions that support Intermex's strategic objectives. Success in this role will be measured by improved engineering performance, stronger leadership within teams, increased delivery predictability, adoption of AI and automation, improved software quality, and the overall maturity of the Engineering organization.

Requirements

Bachelor’s in Computer Science or related Degree
Minimum of 4 years as a Manager of a Software Engineering team
Spanish speaking, reading and writing is a must
Experience in developing within the Agile framework (Scrum, Kanban, etc.)
Effective listening and communication skill
Strong analytical and problem-solving skills
Ability to work under pressure to meet deadlines

Responsibilities

Lead, mentor, and develop engineers, technical leads, and emerging engineering leaders.
Build a culture of accountability, ownership, transparency, and continuous improvement.
Establish succession plans and leadership development opportunities.
Drive organizational maturity through improved processes, standards, and execution discipline.
Build and retain high-performing engineering teams.
Hold teams accountable for commitments, quality standards, and business outcomes.
Increase transparency through regular operational and performance reviews.
Provide technical leadership ownership across enterprise applications, integrations, APIs, and cloud initiatives.
Lead architecture and design discussions for strategic initiatives.
Drive modernization efforts that improve scalability, maintainability, security, and reliability.
Reduce technical debt and improve overall engineering maturity.
Partner with Architecture, Platform Engineering, Security, Data, DBA, and QA teams to establish engineering standards.
Lead adoption of AI-assisted engineering practices.
Drive automation throughout development, testing, deployment, monitoring, and support activities.
Identify opportunities to improve engineering productivity through AI and emerging technologies.
Promote continuous improvement through modern engineering tools and practices.
Partner with QA leadership to improve software quality and automation coverage.
Improve reliability, resiliency, observability, and supportability across platforms.
Lead root cause analysis and long-term corrective action efforts.
Drive operational excellence and service reliability across Engineering teams.
Align engineering priorities with company goals and strategic initiatives.
Ensure engineering investments deliver measurable business value.
Balance short-term delivery objectives with long-term technology investments.
Communicate engineering strategy, risks, and results to executive leadership.