Software Engineering Manager - Tempus

PNC
$100,100 - $223,080Remote

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Software Engineering Manager within PNC's Tempus Technologies organization, you may be based in a remote location. Tempus Technologies, Inc. is the expert leader of secure payments at the point of interaction. For more than 25 years, innovation and producing high quality custom-ready solutions is at the forefront of everything we do. We’re committed to developing exceptional point-of-sale payment integration technology and software solutions to meet the growing needs of our customers’ business requirements. Our knowledgeable and friendly employees are passionately dedicated to delivering world-class support to every client. We thrive in a transparent culture that understands the value of shared ideas, teamwork, and excellence in everything we do. Tempus Technologies is seeking a highly collaborative and technically skilled Software Engineering Manager to lead our Test Automation and Quality Engineering efforts. This role combines hands-on technical leadership with people management, focusing on building scalable automation frameworks, advancing AI-driven testing practices, and fostering a high-performing engineering team. The ideal candidate is passionate about modern quality engineering practices, thrives in a fast-paced environment, and enjoys mentoring others while actively contributing to technical solutions.

Requirements

  • Strong experience in software development
  • Hands-on experience with UI test automation tools (Selenium, Playwright, Cypress)
  • Experience with API testing tools such as Postman
  • Familiarity with CI/CD tools (Bitbucket, Jenkins, GitHub Actions)
  • Experience with performance testing tools such as Apache JMeter
  • Proficiency in JavaScript, TypeScript, or Python
  • Solid understanding of software testing concepts (Black Box, White Box)
  • Experience working with REST APIs
  • Exposure to cloud platforms (Azure, AWS, or GCP)
  • Experience with containerization technologies
  • Passion for automation, monitoring, and observability
  • Experience with Prompt Engineering, Generative AI, or Agentic AI
  • Ability to incorporate AI-driven approaches into testing and development workflows
  • Highly people-oriented with a genuine passion for developing others
  • Strong organizational and planning skills; able to guide teams in structuring work effectively
  • Dependable and present, with consistent participation in meetings and team activities
  • Transparent communicator who proactively updates stakeholders
  • Collaborative mindset with the ability to influence across teams
  • Hands-on leadership style—willing to step in and contribute technically when needed
  • Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
  • At least 3 years of prior management experience is typically required.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

  • Application Development
  • Business Management
  • Customer Solutions
  • Design
  • Group Problem Solving
  • Playwright (Software)
  • Postman (Software)
  • Process Improvements
  • Regression Testing
  • Release Management
  • Software Solutions
  • Test Automation
  • User Experience (UX) Design

Responsibilities

  • Lead, mentor, and develop a team of automation engineers through regular one-on-one meetings
  • Drive employee growth through coaching, feedback, and performance management processes
  • Foster a collaborative, inclusive, and high-accountability team culture
  • Manage hiring, performance reviews, and employee lifecycle decisions
  • Ensure team availability, engagement, and strong communication practices
  • Own and manage the test automation product backlog, ensuring alignment with business priorities
  • Facilitate bi-weekly planning sessions for automation initiatives
  • Oversee and support execution of UI, API, and performance testing efforts
  • Maintain accountability for timely and high-quality delivery of automation solutions
  • Partner closely with development, product, and business teams to address failures identified through automated testing, prioritize automation initiatives, and expand automation adoption across development teams
  • Participate in town halls, RCA sessions, and product meetings
  • Act as a key advocate for quality engineering practices across the organization
  • Provide hands-on support with UI and API automation development when needed
  • Own and evolve the automation framework and technology stack
  • Promote best practices in test design, observability, and monitoring
  • Drive integration of AI (Generative AI, Prompt Engineering, Agentic AI) into testing and automation workflows
  • Champion continuous improvement in CI/CD pipelines and quality processes
  • Manages development projects, development teams and application support functions.
  • Oversees multiple application programming and analysis projects which include development, installation and maintenance of application programs.
  • Monitors and maintains adherence and compliance to quality standards on an ongoing basis.
  • Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
  • Analyzes applications to ensure that all systems that are developed, meet business needs and specifications.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service.
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