API Integration)

PNC Bank•Pittsburgh, PA

1d•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Software Engineering Manager Senior within PNC's Technology organization, you will be based in Cleveland, OH; Pittsburgh, PA or Dallas, TX. We are seeking a Technical Manager to lead a high-impact Salesforce (EDGE) engineering team supporting Sales, Servicing, Marketing Cloud Account Engagement, CPQ, API integrations, and enterprise banking solutions. This role will be responsible for delivering critical business capabilities such as sales operations, case management, pricing, quoting, and margin optimization, ensuring scalable integrations and production stability, and driving timely execution of releases. The ideal candidate will bring strong Salesforce platform expertise, hands-on leadership, and the ability to effectively manage lean teams delivering business-critical functionality.

Requirements

5+ years of experience in a technology management role
Experience leading software development teams and projects
Experience working across the full SDLC using Agile methodologies
Proven experience handling production issues and root cause analysis
Strong experience with Salesforce platform (Sales Cloud, Service Cloud)
Hands-on knowledge of Apex, Lightning, SOQL
Hands-on knowledge of Salesforce integrations (REST/SOAP APIs)
Strong understanding of API design and integration patterns
Strong understanding of data models and enterprise architecture
Experience with microservices architecture (Spring Boot, REST, SOAP)
Experience securing applications (authentication, authorization, RBAC)
Proven experience managing engineering teams (10+ members)
Experience leading lean teams with critical dependencies
Strong coaching, mentoring, and team-building skills
Experience delivering enterprise-scale solutions and managing releases
Bachelors degree
At least 5 years of prior management experience is typically required.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

Experience with Salesforce CPQ
Cloud exposure (Azure, AWS, containers) preferred
Banking / Financial Services experience
CPQ, pricing, and quoting domain exposure
Understanding of regulatory and compliance requirements
Experience with revenue optimization use cases
Salesforce certifications (Platform Developer, Architect, CPQ Specialist)
Experience with CI/CD tools (Jenkins, Maven, Git)
Test automation experience (Selenium, Cucumber, etc.)
Strong problem-solving mindset and project management experience

Responsibilities

Manage development projects, teams, and application support functions
Oversee application development, installation, and maintenance
Ensure adherence to quality standards and enterprise guidelines
Drive product strategy from a technical leadership perspective
Lead development across Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud Account Engagement, CPQ)
Deliver pricing, quoting, and margin optimization capabilities
Ensure solutions align with business needs and enterprise architecture
Guide development and delivery of integrations (REST/SOAP APIs)
Ensure scalability, security, and performance of integrated systems
Lead, mentor, and develop engineering teams
Maximize staff contribution through professional development and teamwork
Manage hiring, performance, and vendor coordination
Support root cause analysis and issue resolution in production environments
Ensure secure and compliant application design across layers
Monitor system performance and continuous improvements
Interface between engineering, product, and leadership teams
Communicate technical concepts effectively to business stakeholders
Manage a group of software engineers/managers across multiple product lines.
Oversee the talent management of engineering talent, including recruiting, mentoring, and enabling a culture of learning with a focus on engineering craftsmanship.
Foster technological innovation, ensuring adoption of current trends, capabilities, and practices emerging in the market.
Encourage sound technology choices are made and drive innovative technology architecture and solution design.
Identify issues, share best practices, and drive continuous improvement.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.