Software Engineering Manager, Cloud Applications

ISO New England Inc.Holyoke, MA
$168,000 - $199,000Hybrid

About The Position

ISO New England is seeking an experienced Software Engineering Manager with expertise in AWS, Cloud Native Technologies, Kubernetes, Java, and SQL. This role involves overseeing the design, development, and maintenance of public website, SSO, and enterprise platform applications. The manager will lead a team of software engineers, ensuring timely and budget-conscious project delivery. The position requires strategic direction, team leadership, and hands-on technical engagement, including diagnosing and resolving production issues. The ideal candidate possesses a strong technical background, excellent leadership skills, and a passion for innovation.

Requirements

  • Bachelor's degree in Computer Science, Engineering, or related field
  • 7+ years of experience in software development, with at least 2 years in a leadership or management role
  • 3+ years’ experience with AWS services (e.g., EKS, IAM, S3, ECS, Lambda, DynamoDB)
  • 3+ years’ experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
  • Knowledge of CI/CD pipelines and automated deployment processes
  • Ability to work outside of standard business hours as needed

Nice To Haves

  • Experience working in a DevOps environment
  • AWS certification (e.g., AWS Certified Solutions Architect, AWS Certified Developer)

Responsibilities

  • Architect and design solutions using various AWS Services EKS, IAM, ECS, S3, RDS, Lambda, API Gateway, DynamoDB.
  • Lead talented engineering teams to build high quality and resilient web applications using java, SQL and front-end technologies following agile methodologies such as scrum and Kanban.
  • Lead DevOps engineers in building state of the art CI/CD pipelines following industry best practices for automating infrastructure provisioning, configuration management, and application deployment.
  • Develop end to end solutions to implement monitoring, logging, and alerting solutions for proactive system health monitoring and troubleshooting.
  • Lead 24/7 on-call rotation in supporting mission critical applications in production
  • Troubleshoot and resolve issues in a timely manner to minimize downtime and ensure service reliability.
  • Ensure all applications can be supported by all team members and key technical expertise is not concentrated amongst a small subset of staff.
  • Keep team’s skills up to date to contend with the Digital Transformation.
  • Lead by example promoting core IT Tenets.
  • Communicate effectively with stakeholders to provide updates on production issues and resolutions.
  • Increase end-user satisfaction by monitoring and promoting quality and building relationships with key customers.

Benefits

  • Hybrid work environment - 3 days/week onsite
  • Distance-based relocation assistance available
  • Competitive compensation with a base salary + performance bonus
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Free coffee at our onsite café
  • Flexible work hours
  • Employee Business Networks
  • Comprehensive health insurance (medical, dental and vision)
  • Flexible spending and health savings accounts
  • A 401(k) plan with generous employer contributions
  • Student debt benefit
  • Life and AD&D insurance
  • Disability insurance
  • Critical illness and hospital indemnity benefits
  • Paid time off
  • Paid leave
  • Employee assistance program
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