Software Engineering Director, Card Platform Engineering
About The Position
The Integrated Card Systems (ICS) team supports the core credit card processing platform for Consumer and Small Business customers, partnering closely with the Payments business line. ICS is the system of record for credit card accounts, supporting multiple products and networks in a highly regulated, always‑on environment. As a Software Engineering Director, you will lead a large engineering organization responsible for the stability, resiliency, and modernization of critical card processing platforms. You will lead managers and senior engineers within a blended workforce of employees and contractors, owning delivery outcomes across mainframe and Java‑based systems. This role combines people leadership, technical oversight, and execution at scale. You will balance platform stability and incident leadership with delivery of large initiatives and a multi‑year modernization roadmap. Hands‑on coding is not required, but strong technical judgment is essential to guide teams, make sound design decisions, and ensure reliable, high‑quality solutions.
Requirements
- Bachelor’s degree, or equivalent work experience
- Eight or more years of relevant software engineering experience
- Five or more years of experience leading software engineering teams
Nice To Haves
- Strong knowledge of mainframe environments and Java‑based applications; familiarity with COBOL and Java is essential.
- Experience leading platform modernization initiatives; cloud experience is beneficial but not required.
- Experience integrating and supporting large volumes of data through APIs and middleware; familiarity with technologies such as Tibco and Spring Boot is a plus.
- Proven ability to own and operate critical platforms with accountability for reliability, performance, and delivery outcomes.
- Experience with incident management and production support in large‑scale, regulated environments.
- Demonstrated success developing managers and building high‑performing, engaged teams.
- Experience in credit cards, payments, or other regulated financial systems is strongly preferred.
- Experience leading blended onshore/offshore teams and vendor partnerships.
Responsibilities
- Lead an engineering organization of approximately 40–60 engineers and contractors, including engineering managers, with accountability for staffing, performance, and delivery outcomes.
- Own operational and delivery results for mission‑critical platforms, with a strong focus on stability, resiliency, availability, and regulatory compliance.
- Provide technical leadership across mainframe and distributed systems, supporting teams during complex delivery challenges, production incidents, and escalations.
- Drive execution of large, high‑visibility initiatives, ensuring predictable delivery, transparency, and effective risk management across competing priorities.
- Lead and advance modernization efforts, including modernization on or off the mainframe, while maintaining uninterrupted business operations.
- Strengthen engineering practices through sound design decisions, quality standards, and a culture of continuous improvement.
- Develop and coach engineering managers and senior engineers, with a focus on career development, upskilling, and succession planning.
- Build strong partnerships with product, architecture, operations, and business leaders to align technology delivery with business priorities.
- Champion agile and product‑oriented delivery models while maintaining accountability for results.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Director
