Senior, Software Engineer

Walmart • Bentonville, AR

1d • Remote

About The Position

Join a high-performing Mainframe Support team responsible for the stability and enhancement of business-critical store applications. The role provides exposure to multiple business domains including Finance, Inventory, Pricing, and Receiving while supporting more than 1,200 enterprise mainframe jobs. Team members are encouraged to identify improvement opportunities, contribute to application enhancements, and leverage emerging technologies such as AI and automation to improve operational efficiency. This position offers a unique combination of operational ownership, technical depth, innovation, and collaboration within a globally distributed 24-hour support organization. The Mainframe Team is a high-performing, highly collaborative group responsible for supporting some of the most critical business processes across Walmart's store ecosystem. The team provides operational and application support for a broad portfolio of systems spanning Finance, Inventory Management, Pricing, Receiving, and other core store operations, ensuring stability and reliability for business-critical workloads. Supporting more than 1,200 mainframe jobs, the team plays a vital role in maintaining the flow of data and transactions that enable stores to operate efficiently every day. Team members work across multiple domains, gaining exposure to diverse business functions and technologies while developing deep expertise in enterprise-scale systems. The team's culture emphasizes ownership and continuous improvement, encouraging members to support applications, identify opportunities for process optimization, influence application enhancements, and drive meaningful change across the platforms they support. The team regularly partners with development, product, and business stakeholders to improve operational effectiveness and customer outcomes. As emerging technologies continue to transform support operations, the team is actively exploring and implementing AI-driven solutions to streamline processes, reduce manual effort, accelerate problem resolution, and improve overall service quality. This creates unique opportunities for engineers to combine traditional mainframe expertise with modern automation and AI capabilities. The team operates with a 24-hour follow-the-sun support model, with coverage shared between Bentonville (BV) and IDC teams. This structure provides continuous support while maintaining predictable schedules, with BV and IDC teams each covering dedicated 12-hour shifts. This team offers a unique and rewarding opportunity for individuals who enjoy solving complex business problems, working across multiple domains, influencing change, and helping modernize enterprise support through automation and AI. Immigration Sponsorship support is NOT available for this role. This isn't a traditional support role. You'll be trusted to solve complex business problems, influence application improvements, contribute to modernization initiatives, and support systems that directly impact store operations worldwide. The role offers a unique blend of production support, engineering collaboration, application analysis, and innovation, making it an excellent opportunity for someone who enjoys both operational excellence and driving change.

Requirements

• Strong understanding of enterprise mainframe environments with experience in COBOL, CICS, DB2, JCL, Control M, Scheduler, and batch processing
• Strong understanding of next generation data platforms to include GCP, SQL Server
• Proven ability to analyze complex application flows
• Troubleshoot production issues
• Collaborate with development teams to support modernization initiatives
• Experience with automation, process improvement, and emerging technologies, including AI-assisted operational solutions
• Bachelor's degree in computer science, computer engineering, computer information systems, software engineering, or related area and 3 years’ experience in software engineering or related area
• OR 5 years’ experience in software engineering or related area

Nice To Haves

• Master’s degree in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related area and 1 year's experience in software engineering or related area
• Background in creating inclusive digital experiences
• Knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards
• Knowledge of assistive technologies
• Experience integrating digital accessibility seamlessly
• Knowledge of accessibility best practices
• Experience following Walmart’s accessibility standards and guidelines for supporting an inclusive culture

Responsibilities

• Solve complex business problems
• Influence application improvements
• Contribute to modernization initiatives
• Support systems that directly impact store operations worldwide
• Provide operational and application support for a broad portfolio of systems spanning Finance, Inventory Management, Pricing, Receiving, and other core store operations
• Maintain the flow of data and transactions that enable stores to operate efficiently
• Identify opportunities for process optimization
• Drive meaningful change across the platforms they support
• Partner with development, product, and business stakeholders to improve operational effectiveness and customer outcomes
• Explore and implement AI-driven solutions to streamline processes, reduce manual effort, accelerate problem resolution, and improve overall service quality

Benefits

• Competitive pay
• Incentive awards for performance
• 401(k) match
• Stock purchase plan
• Paid maternity and parental leave
• PTO
• Multiple health plans
• Flexible working hours
• Medical coverage
• Vision coverage
• Dental coverage
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement
• Jury duty
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
• Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
• Tuition, books, and fees are completely paid for by Walmart through Live Better U

What This Job Offers

• Job Type: Full-time
• Career Level: Senior