Software Engineer (SWE) Skill Level 2

Wyetech•Columbia, MD
•Onsite

About The Position

Wyetech is hiring a Software Engineer, Skill Level 2, to develop, integrate, configure, and sustain enterprise monitoring solutions for mission-critical systems and applications. The position is based in Columbia, Maryland, and supports an approximately five-person, cross-contract engineering team. The team currently uses Zabbix, has previously supported MaaSImpact, and anticipates a future monitoring-platform transition. The engineer will develop Zabbix templates; configure monitoring items, triggers, dashboards, and alerts; and support deployment and troubleshooting of monitoring agents. Monitoring covers hardware servers, system certificates, application processes, and operational services. The role also involves scripting, software engineering and testing, integration support, documentation, platform modernization planning, and coordination with four System Administration teams and three Network Engineering teams. Assigned technical requests and development tasks are managed through Jira, and the engineer participates in regularly scheduled team meetings. Candidates must meet the Software Engineer Skill Level 2 labor category qualifications through either a bachelor's degree in Computer Science or a related discipline and 14 years of relevant Software Engineering experience, or 18 years of relevant Software Engineering experience, with four additional years substituting for the bachelor's degree requirement. Demonstrated Zabbix experience, scripting skills, and working knowledge of Linux are also required. An active TS/SCI clearance with Full Scope Polygraph and U.S. citizenship are required. Core working hours are 10:00 AM to 2:00 PM. The hourly pay range is $86.14–$108.87; the posting notes that compensation varies based on factors including contract rates, education, experience, skills, certifications, and location. Benefits include an automatic employer contribution of 20% of gross compensation to a SEP IRA, a PTO plan of up to 200 hours annually, and voluntary benefit plans for eligible full-time employees.

Requirements

  • Meet Software Engineer Skill Level 2 qualifications through either a bachelor's degree in Computer Science or a related discipline from an accredited college or university plus 14 years of Software Engineering experience on programs and contracts of similar scope, type, and complexity; or 18 years of relevant Software Engineering experience, with four additional years substituting for the bachelor's degree requirement.
  • Demonstrated experience developing, configuring, maintaining, and troubleshooting Zabbix monitoring solutions.
  • Experience creating and modifying Zabbix templates for enterprise infrastructure and application monitoring.
  • Experience configuring monitoring items, triggers, dashboards, alerts, and related Zabbix components.
  • Experience monitoring hardware servers, system certificates, application processes, and operational services.
  • Proficiency in Python, Java, C#, or comparable scripting/programming technologies.
  • Experience developing, modifying, and troubleshooting scripts for monitoring, automation, and system integration.
  • Working knowledge of Linux operating systems, including command-line operations, processes, services, and basic troubleshooting.
  • Experience supporting software development, configuration, integration, and maintenance.
  • Experience troubleshooting monitoring-agent installation, configuration, connectivity, and data collection.
  • Ability to collaborate with System Administration and Network Engineering teams to develop and implement monitoring requirements.
  • Experience creating and maintaining technical documentation for templates, dashboards, configurations, and troubleshooting procedures.
  • Familiarity with Jira or comparable ticketing systems.
  • Strong analytical, troubleshooting, communication, and problem-solving skills; ability to work effectively in a small, mission-focused team.
  • Active TS/SCI clearance with Full Scope Polygraph; must maintain applicable clearance and program access requirements throughout employment.
  • U.S. citizenship required.

Nice To Haves

  • Experience configuring, developing, or maintaining monitoring tools other than Zabbix.
  • Experience with MaaSImpact or comparable enterprise monitoring platforms.
  • Experience creating custom monitoring integrations and automation scripts.
  • Experience supporting infrastructure health, application performance, and service availability monitoring.
  • Experience configuring dashboards, monitoring thresholds, alerting rules, and notification workflows.
  • Experience supporting monitoring-platform modernization or migration initiatives.
  • Experience with Bash, PowerShell, or similar scripting technologies.
  • Familiarity with Linux and Windows server environments.
  • Experience integrating monitoring solutions with enterprise applications, network infrastructure, and system services.
  • Experience supporting monitoring-agent deployment across multiple operational environments.
  • Familiarity with Agile software development practices.
  • Experience collaborating with multidisciplinary engineering teams in mission-critical environments.

Responsibilities

  • Develop, configure, maintain, and enhance Zabbix monitoring solutions for enterprise systems and applications.
  • Create and maintain Zabbix templates for hardware servers, system certificates, application processes, and operational services.
  • Configure monitoring items, triggers, dashboards, alerts, and related components; translate system and application requirements into monitoring configurations.
  • Troubleshoot Zabbix configuration issues, monitoring failures, and data-collection problems; modify configurations for new systems and operational requirements.
  • Collaborate with System Administration and Network Engineering teams on monitoring requirements and implementations.
  • Assist with creating, configuring, and modifying dashboards; support installation, configuration, deployment, and troubleshooting of Zabbix monitoring agents.
  • Validate agent connectivity, data collection, and operation; troubleshoot issues involving permissions, network connectivity, services, and agent configuration.
  • Develop, maintain, and troubleshoot scripts using Python, Java, C#, or comparable languages for monitoring integrations, automated data collection, system checks, and operational reporting.
  • Analyze user requirements; design, code, integrate, debug, and enhance software components to support monitoring and system integration.
  • Develop data queries and interfaces for existing or proposed databases and data repositories.
  • Develop and execute tests for monitoring scripts, templates, integrations, and software modifications; document results, troubleshoot defects, and implement corrective actions.
  • Support software integration, validation, performance analysis, quality control, and troubleshooting with systems engineers and other technical personnel.
  • Support Zabbix sustainment and monitoring-platform modernization, including evaluating technologies, analyzing configurations, and assisting with migration planning and continuity.
  • Participate in technical meetings and operational planning; manage assigned technical requests and development tasks through Jira.
  • Communicate monitoring issues, configuration changes, technical risks, and implementation status; maintain technical documentation and recommend process improvements.
  • Perform additional Software Engineering responsibilities as required to support mission objectives.

Benefits

  • Automatic employer contribution of 20% of gross compensation to a Simplified Employee Pension (SEP) IRA, with no employee matching requirement; contributions are fully vested from day one.
  • PTO plan of up to 200 hours annually, aligned with applicable state leave regulations, with flexibility to adjust the PTO allocation at the start of each calendar year.
  • Voluntary medical plan options, some with a Health Savings Account (HSA), for eligible full-time employees.
  • Vision and dental benefits.
  • Life and AD&D benefits.
  • Short- and long-term disability benefits.
  • Hospital indemnity, accident, and critical illness insurance options.
  • Optional identity theft and legal protection services.
  • Employee referral bonus eligibility up to $10,000.
  • Mobility among Wyetech-supported contracts and locations.
  • Team-building events, including monthly lunches, a summer company picnic, and an annual holiday party.
  • Two complimentary branded clothing orders annually.
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